{"_id":"agxzfmlsbGlzdHNpdGVyGAsSC05ld19Db21wYW55GICAwLmmqucJDA","lastupdate":"2024-01-11T00:00:00.000Z","update_date":"2024-01-11T00:00:00.000Z","lastModified":"Sep 28, 2024","active":1,"confidence_score":100,"confidence_score_reason":"markets","urlname":"lightico","minimal_profile":null,"status":"","fullstatus":"","acquired":0,"hide_reason":null,"hide_reason_data":null,"hide_reasons":[{"id":"8257rxn4P8EFQOmS5hAAauHyYMhhxrA5u6yWX4XUShpybX3AMNo3Y9","reason":"Pending approval - External entity"},{"id":"aOIaOiiqfpA8UMw6VCTh8ueRmkG3lzDy1NGqEOaJbe11OrCzMTCCd6","reason":"The company is a service provider"},{"id":"ddgjKuc3GgH8E5UehSVJviRl471BCajL1plO8HtGoOojy2NivYqQ7x","reason":"Owner asked to delete"},{"id":"EjOKM211H1ira9J63oaGPuUxvr7Oba55TZo3NWsFO5uhbNu7o4x4zD","reason":"The company is not Israeli"},{"id":"J7fQJtnT3GdWWSE3MD8rzaW65LJ4jEIKxSZnneQiReONdZjG3zIqWe","reason":"Owner asked to hide in the meantime"},{"id":"NxlAC3ReFb5ksiYNLp2FnUyluoJzwRCYfcF7xpTZaPM53SdWQ5kv0B","reason":"Pending approval"},{"id":"RhC1tlwXzioK0MfzBII3H2wepEfQOfKVktmdwqeqTJjGi3ZaBWUqZo","reason":"The company is not innovative"},{"id":"S0Ed46vNI6vZYVxLedANWGjas23K6hY0QdsCtiGYL7lshqIEdLV3sA","reason":"The company ceased operations in Israel"},{"id":"VTANq7bEvlsEcPjp0ghelXfShaCosgndONGjgU730aAOxXtaDIF5j3","reason":"This is a product of an existing company"}],"type":"Startup","logokey":"$GUNOZdEesOCu4LMsXB6yflF9DO1YSO1ESoRaRpgrVJ8580NNFHQJVX","name":"Lightico","oneliner":"Automated Workflows for Efficient Customer Journeys","registrar":"515249837","website":"https://www.lightico.com","careerspage":"https://www.lightico.com/careers","founded_month":7,"founded_year":2013,"formernames":[],"sociallinks":{"twitter":"https://twitter.com/lightico","youtube":"https://www.youtube.com/channel/UCjtL1bXE_wRPMkOMkxVDW-Q","facebook":"https://www.facebook.com/Lightico-746181632215987","linkedin":"https://www.linkedin.com/company/13200839","instagram":""},"social":["https://www.youtube.com/channel/UCjtL1bXE_wRPMkOMkxVDW-Q","https://www.linkedin.com/company/13200839","https://twitter.com/lightico","https://www.facebook.com/Lightico-746181632215987"],"flattenedsociallinks":"https://www.youtube.com/channel/UCjtL1bXE_wRPMkOMkxVDW-Q|https://www.linkedin.com/company/13200839|https://twitter.com/lightico|https://www.facebook.com/Lightico-746181632215987","apps":{"appstore":"","googleplay":""},"is_claimed_by_owner":1,"employees":"51-200","employees_exact":123,"patent":0,"raised":52000000,"stage":"B","public_stage":"B","primary_sector_key":"agxzfmlsbGlzdHNpdGVyJAsSF0Jhc2VDbGFzc2lmaWNhdGlvbk1vZGVsGICA4JvZwIIIDA","primary_sector":"Business Software","alternativenames":[""],"about":"Lightico is an award-winning SaaS platform that empowers businesses to accelerate their customer journeys through automated workflows. 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The company had previously laid off 20 employees in March 2021. CEO Zviki Ben Ishay stated that the layoffs were necessary to reach profitability and control the companys destiny. Lighticos business sector is not experiencing a slowdown, but high marketing costs require burning money to grow. The company raised $14 million in a Series B funding round led by Capital One Ventures in July 2021, bringing the total round to $27 million. Hapoalim Bank, lool Ventures, Crescendo Venture Partners, and Mangrove Capital Partners also participated in the funding round. 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Through this partnership, lenders can access Lighticos capabilities directly through the Inovatec LOS. Inovatecs cloud-based solutions enable lenders to expedite underwriting and improve loan management through intelligent automation. In addition to integrating Lighticos features into its LOS platform, Inovatec plans to add them to its LMS Consumer Direct portal in the future.","partners":"Lightico","customers":"","investors":"","confidence":8,"key_topics":["Inovatec Systems","Lightico","cloud-based software solutions","digitally complete customer journeys","lenders"],"date_of_event":"","valuation_amount":"","impact_on_company":"growth-positive","investment_amount":"","structured_issues":["Partners"],"acquisition_amount":"","structuredIssuesShow":"#Partners","entityGrowthIconPath":"url(/assets/circle-green.svg);"},"sentiment":"growth-positive","analysisId":"xmYX03vqiCHPRIcS5DG7xbhZCkSxE4G8rrNBY8otzJyqg7fBeRj8be","news_summary":"Inovatec Partners with Lightico to Deliver Digitally Complete Customer Journeys for Lenders - ABFJournal","analysisStructuredIssuesDisplay":"block","analysisImpactOnCompanyDisplay":"block"},{"id":"3d7239cc-a09c-4456-afd4-280d528b440d","date":"Sep 27, 2021","link":"https://www.calcalistech.com/ctech/articles/0,7340,L-3918460,00.html","source":"www.calcalistech.com","visible":1,"analysis":{"tags":"Appointments","company":"Lightico","layoffs":null,"summary":"Lightico, a B2C digital completion cloud solution company, has appointed Rachel Lipschitz-Levy as its new Director of Revenue Operations. Lipschitz-Levy joins after 14 years at Google Israel. Lighticos digital completion platform is used by major companies in various industries. The company plans to recruit about 30 more employees and double its staff in Israel within the coming year.","partners":null,"customers":null,"investors":null,"confidence":9,"key_topics":["Appointments","Digital completion platform","Director of Revenue Operations","Fundraising","Employee recruitment"],"date_of_event":"2021-09-27","valuation_amount":null,"impact_on_company":"growth-positive","investment_amount":null,"structured_issues":["Expand"],"acquisition_amount":null,"structuredIssuesShow":"#Expand","entityGrowthIconPath":"url(/assets/circle-green.svg);"},"sentiment":"growth-positive","analysisId":"6y1BRgWj68QLSwapQab34MsC3aqs6OYoGUSHgpadbvBqdkS8ob2C7F","news_summary":"Fintech company Lightico hires Rachel Lipschitz-Levy as Director of Revenue Operations","analysisStructuredIssuesDisplay":"block","analysisImpactOnCompanyDisplay":"block"},{"id":"c959a492-ebe3-42b2-a4fe-2567fbcfc819","date":"Jul 19, 2021","link":"https://www.calcalistech.com/ctech/articles/0,7340,L-3912796,00.html","source":"www.calcalistech.com","visible":1,"analysis":{"tags":"funding, growth","company":"Lightico","layoffs":null,"summary":"Lightico, an Israeli digital customer experience solutions provider, has announced an additional $14 million in its Series B funding round, bringing the total round to $27 million. 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Capital One Ventures expressed confidence in Lighticos platform and its potential in the market.","partners":"Poalim Bank","customers":"Capital One, MetLife, GlaxoSmithKline","investors":"Capital One Ventures, Poalim Bank, lool Ventures, Crescendo Venture Partners, Mangrove Capital Partners","confidence":9,"key_topics":["Series B funding","growth","partnerships","digital completion platform","customer journeys"],"date_of_event":"2021-07-19","valuation_amount":null,"impact_on_company":"growth-positive","investment_amount":"$14 million","structured_issues":["Investment","Expand"],"acquisition_amount":null,"structuredIssuesShow":"#Investment  #Expand","entityGrowthIconPath":"url(/assets/circle-green.svg);"},"sentiment":"growth-positive","analysisId":"DQi7QITnTHtpALTN0qtfpuh4S9sxHPqIp4RaXuu2RbDoHQYXEfzCIm","news_summary":"Capital One Ventures makes second investment in Lightico in less than ten months","analysisStructuredIssuesDisplay":"block","analysisImpactOnCompanyDisplay":"block"},{"id":"db873e7b-7a40-4c7a-a7a3-5a4301188806","date":"Apr 27, 2021","link":"https://nocamels.com/2021/04/lightico-customer-mobile-experience-interaction/","source":"nocamels.com","visible":1,"analysis":{"tags":"customer interaction","company":"Lightico","layoffs":null,"summary":"Israeli startup Lightico has developed a software-as-a-service platform that simplifies and accelerates the complex identification verification process for banks and businesses. The platform allows customers to easily provide necessary documents and information through a mobile app, streamlining the process and reducing the need for manual intervention. Lightico has received significant interest and has expanded its customer base, particularly during the COVID-19 pandemic. The company raised $13 million in funding in November 2020, bringing its total funding to $27 million. Lightico works with several banks and has customers in multiple countries, including the US, UK, Germany, France, Mexico, Spain, South Africa, and Japan.","partners":null,"customers":"Capital One, Platinum Auto Finance, Affordable Medicare Solutions","investors":"Oxx, Capital One Ventures, Harmony Partners, Mangrove Capital Partners, Crescendo Venture Partners, Iool ventures, Spinach Angels","confidence":9,"key_topics":["Digital verification process","Workflow automation","COVID-19 impact","Funding round","Customer base expansion"],"date_of_event":"November 2020","valuation_amount":null,"impact_on_company":"growth-positive","investment_amount":"$13 million","structured_issues":["Customers","Partners","Investment"],"acquisition_amount":null,"structuredIssuesShow":"#Customers  #Partners  #Investment","entityGrowthIconPath":"url(/assets/circle-green.svg);"},"sentiment":"growth-positive","analysisId":"IXBCDZwrAxvsXHx0GeaH1V39R4HF7bM8lFCIQjAEPNZdHqp66CMvte","news_summary":"Out With The Fax: Lightico Streamlines Digital Interactions With Client-Focused Platform","analysisStructuredIssuesDisplay":"block","analysisImpactOnCompanyDisplay":"block"},{"id":"7f2bbda2-f3c5-41a0-9c71-99dde172729d","date":"Nov 10, 2020","link":"https://en.globes.co.il/en/article-secure-customer-interaction-co-lightico-raises-13m-1001348971","source":"en.globes.co.il","visible":1,"analysis":{"tags":"customer interaction platform","company":"Lightico","layoffs":null,"summary":"Lightico, an Israeli digital customer interactions company, has completed a $13 million financing round led by Oxx. The funds will be used to accelerate adoption of Lighticos customer interaction platform. The platform allows for quick and secure processing of bank loans and insurance claims. Lightico creates a virtual collaboration window between businesses and their clients, enabling document sharing, eSignatures, payments, and identification and verification. The investment is a strong vote of confidence in Lighticos mobile-first platform and its success during the challenging first half of 2020.","partners":null,"customers":null,"investors":["Oxx","Capital One Ventures","Harmony Partners","lool Ventures","Crescendo Venture Partners","Mangrove Capital Partners","Spinach Angels"],"confidence":9,"key_topics":["financing round","customer interaction platform","digital transformation","mobile-first platform","business interactions"],"date_of_event":"November 10, 2020","valuation_amount":null,"impact_on_company":"growth-positive","investment_amount":"$13 million","structured_issues":["Investment"],"acquisition_amount":null,"structuredIssuesShow":"#Investment","entityGrowthIconPath":"url(/assets/circle-green.svg);"},"sentiment":"growth-positive","analysisId":"prdAtE7nRfO97rvuZFL95HpmTBDQlZ9N7orFGaxh7XKE3illlFmX6S","news_summary":"Secure customer interaction co Lightico raises $13m","analysisStructuredIssuesDisplay":"block","analysisImpactOnCompanyDisplay":"block"},{"id":"dce6f974-5458-4690-93cc-35816e2dec90","date":"May 19, 2020","link":"https://www.americanbanker.com/news/the-messaging-tool-that-let-happy-state-bank-take-its-lending-online","source":"www.americanbanker.com","visible":1,"analysis":{"tags":"digital solutions","company":"Happy State Bank","layoffs":null,"summary":"Happy State Bank, based in Amarillo, Texas, has turned to digital solutions from Lightico and MANTL to serve customers more efficiently during the pandemic. The bank uses Lighticos platform to gather signatures, set up new accounts, and speed up the application process for Paycheck Protection Program loans. It also utilizes MANTLs online account-opening software for basic consumer accounts. The bank has seen a surge in the use of these digital platforms and is now considering adopting more new technologies to create a seamless experience for its customers. Despite the shift to digital, the bank has also found creative workarounds, such as conducting business through a slot in the door in branches without drive-through lanes.","partners":["Lightico","MANTL"],"customers":null,"investors":null,"confidence":9,"key_topics":["digital solutions","customer service","loan deferrals","online account-opening","technology adoption"],"date_of_event":null,"valuation_amount":null,"impact_on_company":"growth-positive","investment_amount":null,"structured_issues":["Customers","Partners"],"acquisition_amount":null,"structuredIssuesShow":"#Customers  #Partners","entityGrowthIconPath":"url(/assets/circle-green.svg);"},"sentiment":"growth-positive","analysisId":"1SF6XrH3j1rAxVMLTp9De8u97PfpqRoQgQLbc1L0JBrTFDVD9oT6CC","news_summary":"The messaging tool that let Happy State Bank take its lending online","analysisStructuredIssuesDisplay":"block","analysisImpactOnCompanyDisplay":"block"},{"id":"5a6cfb44-7f0c-42e9-9e83-31e14a90465b","date":"Nov 19, 2019","link":"https://martechseries.com/sales-marketing/customer-experience-management/sapiens-expands-partnership-ecosystem-lightico-enhance-digital-customer-interactions-insurance-market/","source":"martechseries.com","visible":1,"analysis":{"tags":"partnership","company":"Sapiens International Corporation","layoffs":null,"summary":"Sapiens International Corporation has partnered with Lightico to streamline the last mile of the insurance customer journey. Lightico offers a next-generation platform for digital customer interactions in the insurance market. The partnership aims to deliver instant digital experiences to customers by eliminating paperwork and redundant phone calls. Sapiens will offer its core P&C and life, pension, and annuities solutions along with Lighticos platform to speed up sales, improve customer satisfaction, and reduce claims cycle times. The partnership is expected to shift paperwork to digital processes and enhance the customer experience for insurers.","partners":["Lightico"],"customers":null,"investors":null,"confidence":8,"key_topics":["Sapiens","Lightico","insurance","customer journey","digital customer interactions"],"date_of_event":null,"valuation_amount":null,"impact_on_company":"growth-positive","investment_amount":null,"structured_issues":["Partners"],"acquisition_amount":null,"structuredIssuesShow":"#Partners","entityGrowthIconPath":"url(/assets/circle-green.svg);"},"sentiment":"growth-positive","analysisId":"ySdlfm5IRd6acWskgdhCOfDMPC4w0IwKhOCDNgc2Dkneoa4f09Uez2","news_summary":"Sapiens Expands Its Partnership Ecosystem With Lightico to Enhance Digital Customer Interactions for the Insurance Market","analysisStructuredIssuesDisplay":"block","analysisImpactOnCompanyDisplay":"block"},{"id":"b9ac1db3-acac-453e-867f-a556319683c2","date":"Jul 9, 2019","link":"https://venturebeat.com/2019/07/09/lightico-raises-14-5-million-to-help-businesses-complete-transactions-over-the-phone/","source":"venturebeat.com","visible":1,"analysis":{"tags":"investment","company":"Lightico","layoffs":null,"summary":"Lightico, a customer collaboration software startup, has announced a $14.5 million investment led by Mangrove Capital Partners. The investment will help expand the companys global presence and accelerate product development. Lighticos suite of micro-apps facilitates various customer transaction types, streamlining steps across different channels. The company has seen significant growth in employee headcount, revenue, and customer base. Lighticos products integrate with popular CRM platforms and contact center solutions. The investment is expected to further enhance the companys success in the industry.","partners":null,"customers":null,"investors":"Mangrove Capital Partners, Lool Ventures, Spinach Angels, Crescendo","confidence":9,"key_topics":["investment","customer collaboration software","product development","micro-apps","customer transaction types"],"date_of_event":"Not mentioned","valuation_amount":null,"impact_on_company":"growth-positive","investment_amount":"$14.5 million","structured_issues":["Investment"],"acquisition_amount":null,"structuredIssuesShow":"#Investment","entityGrowthIconPath":"url(/assets/circle-green.svg);"},"sentiment":"growth-positive","analysisId":"oT5uiwqUNuM3jeH8po6cQIGuxqSdz0inIOHZZbPgTH5oPObfUl9vOV","news_summary":"Lightico raises $14.5 million to help businesses complete transactions over the phone","analysisStructuredIssuesDisplay":"block","analysisImpactOnCompanyDisplay":"block"},{"id":"5087b502-74a0-4af0-bdc9-837a2557d4c4","date":"Jan 29, 2018","link":"https://www.businesswire.com/news/home/20180129005339/en/Lightico-Joins-NICE-inContact-DEVone-Program-New","source":"www.businesswire.com","visible":1,"analysis":{"entityGrowthIconPath":"none;"},"sentiment":null,"analysisId":"dBx3pAjqnPa1DWSxYatEQodBxIcu8rIFdliXdPATvCavQf12nOShOx","news_summary":"Lightico Joins NICE inContact DEVone Program with New Mobile Collaboration Tools to Accelerate the Sales Experience","analysisStructuredIssuesDisplay":"none","analysisImpactOnCompanyDisplay":"block"}],"newsNumber":11,"techcommunityinvolvement":null,"mediagallery":[{"id":"ccc1346d-2144-4cb1-a77a-442b3a22d339","timestamp":"2021-12-13 08:35:38.000000","resources_type":2,"resources_title":"Goodbye Siloed Legacy eSignature. 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