Company Overview
Snapshot
Founded in November 2007 by Bernardo Taub, Ehud Shoresh, Ron Portnoy, and Lilach Yaron, 7Twenty operates with 1–10 employees. The company was involved in a significant corporate milestone in January 2017 when it acquired WizSupport.
Business overview
7Twenty provides enterprises with a proactive customer engagement solution designed to function across all communication channels. Its core technology seamlessly merges telephonic and digital capabilities in real time, enabling the integration of new apps and channels. The company's offerings, including 7-Twenty Bot, Cross Channel Engagement, and 7-Twenty Analyzer, serve markets such as Turkey, Netherlands, Greece, Israel, Romania, Russia, Portugal, Brazil, Poland, and France, operating within the Business Software sector, specifically focusing on IT, R&D, Data Solutions, and Data Analysis & Decision Support.
Strategic signal
In November 2018, 7Twenty launched a new customer service approach, signaling a strategic shift towards humanless customer interaction. This development indicates the company's focus on leveraging automation and AI to redefine customer service, potentially reducing operational costs and enhancing efficiency for enterprises in the evolving market landscape.
Log in to access full profile ›Company Intelligence Q&A
- What is 7Twenty's primary business?
- 7Twenty provides enterprises with a cross-channel customer engagement solution that integrates telephonic and digital capabilities in real time, enabling personalized customer experiences.
- When was 7Twenty founded and by whom?
- 7Twenty was founded in November 2007 by Bernardo Taub, Ehud Shoresh, Ron Portnoy, and Lilach Yaron.
- What was a significant corporate event for 7Twenty?
- In January 2017, 7Twenty acquired WizSupport, expanding its capabilities in the customer engagement space.
- What are some of 7Twenty's key products?
- 7Twenty offers products such as 7-Twenty Bot, Cross Channel Engagement, and 7-Twenty Analyzer, which are designed to enhance customer interaction across various channels.
- What was a notable news development for 7Twenty in 2018?
- In November 2018, 7Twenty launched a new customer service approach focused on humanless interaction, aiming to redefine customer engagement through automation.