7Twenty

Cross-channel CRM Platform

Business Software
Private
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Company Overview

Snapshot

Founded in November 2007 by Bernardo Taub, Ehud Shoresh, Ron Portnoy, and Lilach Yaron, 7Twenty operates with 1–10 employees. The company was involved in a significant corporate milestone with the acquisition of WizSupport in January 2017.

Business overview

7Twenty provides enterprises with a proactive customer engagement solution designed to function across all communication channels. Its core technology seamlessly merges telephonic and digital capabilities in real time, enabling the integration of new applications and channels. The company serves various industries by delivering personalized customer experiences through its cross-channel engagement solution, operating within the Business Software sector, with a focus on Enterprise Solutions and Call Centers.

Strategic signal

In November 2018, 7Twenty was featured in a JPost article highlighting its launch of customer service solutions that aim to usher in a "humanless era." This signals the company's strategic focus on advanced automation and AI-driven customer interaction, positioning it as an innovator in transforming traditional customer service models.

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Company Intelligence Q&A

What is 7Twenty's primary business?
7Twenty provides enterprises with a cross-channel customer engagement solution that integrates telephonic and digital capabilities in real time, enabling personalized customer experiences.
When was 7Twenty founded and by whom?
7Twenty was founded in November 2007 by Bernardo Taub, Ehud Shoresh, Ron Portnoy, and Lilach Yaron.
What was a significant corporate event for 7Twenty?
In January 2017, 7Twenty acquired WizSupport, expanding its capabilities in the customer engagement space.
What are some of 7Twenty's key products?
7Twenty offers products such as 7-Twenty Bot, Cross Channel Engagement, and 7-Twenty Analyzer, which are designed to enhance customer interaction across various channels.
What was a notable news development for 7Twenty in 2018?
In November 2018, 7Twenty launched a new customer service approach focused on humanless interaction, aiming to redefine customer engagement through automation.
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