Aquant Technologies Overview
Aquant Technologies is an enterprise SaaS company helping service organizations maximize their products' uptime. Through artificial intelligence and machine learning, Aquant enables companies to make smarter, faster, data-driven decisions by providing predictive, actionable service recommendations. The company aims to help organizations increase the uptime of their products in the most profitable way possible.
Cumulative Funding Raised Over Time ($)
Latest News
Aquant Tackles Complex Equipment Challenges with Personalized AI, Delivering Custom Recommendations to Enhance Service Team Performance
growth-positive
Aquant Wins "2023 Technology Innovation Leadership Award" From Analyst Firm Frost & Sullivan - Aquant
Aquant, an AI software vendor providing customer service solutions, has been awarded the 2023 Technology Innovation Leadership Award by Frost & Sullivan. The award recognizes Aquants leadership in the North American service intelligence industry. Aquants Service Co-Pilot platform, a Generative AI service tool, was specifically recognized for its ability to improve machine uptime and enhance customer experience. Companies like Hologic, Ricoh, and Canon use Aquants services to improve their operations.
CustomersPartners
Aquant Expands Offering of Service Hero App for Technicians Who Service Commercial Kitchen Appliances
growth-positive
Customer service automation platform Aquant raises $70M
Aquant, an AI platform for customer service, has raised $70 million in a Series C funding round. The funding will be used to support product development and expand the companys teams in the U.S., Europe, and Israel. Aquant aims to provide service leaders and teams with proactive and on-demand information by transforming unstructured data into structured data. The platform helps identify service challenges and provides recommendations for solutions. Aquants competitors in the customer service automation market include Cleverly.ai, Kustomer, Directly, Zinier, TechSee, and CareAR. The company has over 30,000 users, including The Home Depot and Siemens Healthineers. Aquants funding round was led by Qumra Capital, Insight Partners, and Pitango Growth, with participation from Lightspeed Venture Partners and Angular Ventures.
InvestmentExpand
growth-positive
Aquant raises $30 million for AI that gives customer service agents mission-critical data
Aquant, a company founded by former colleagues at ClickSoftware, has raised $30 million in a series B funding round. The investment will support the companys growth and enable it to meet market demand. Aquant uses AI and machine learning to unify and analyze organizational data from various sources, helping companies in manufacturing, utilities, and telecom sectors improve their service delivery. The companys platform captures insights from customer comments and field technician notes, providing prescriptive insights to service teams. Aquants clients have experienced significant improvements in efficiency and cost savings. The global customer service automation market is expected to reach $6.23 billion by 2022. Aquants investors include Insight Partners, Lightspeed Venture Partners, Angular Ventures, and Silvertech Ventures.
Investment
| Sector | Business Software |
Funding
| Total funding | $112.6M |
| Last funding | $70M |
| Stage | C |
| Rounds | 4 |
| Investors | 12 |
Team Members
6
Employees: 51-200
Web & Social Links
| Website | www.aquant.ai/ |
| Careers | Careers page |
Locations
Derech Menachem Begin 82, Tel Aviv-Yafo, Israel
147 West 24th Street, New York, NY, USA
Photos & Videos
3 item(s)
