Company Overview
Snapshot
Founded in January 2011, Avdor CIS operates with 11–50 employees, providing call recording and screen monitoring software solutions. The company has established a key partnership with AudioCodes, integrating its Crystal Quality solution with AudioCodes Mediant Session Border Controllers (SBCs) for compliant and high-quality voice communication recording.
Business overview
Avdor CIS specializes in developing call and screen monitoring software solutions designed for small to medium-sized businesses and enterprises. Its core product, Crystal Quality, offers comprehensive recording capabilities for landline IP/analog phones, mobile devices, voice, screen, SMS, radio, air, and real-time streaming. The solution integrates with various platforms, CTI types, and VoIP protocols, including proven integrations with major PBX systems like Cisco, Avaya, Mitel, and Genesys, while also ensuring compliance with standards such as PCI-DSS and MiFID II. The company serves industries requiring robust communication recording and quality management, including call centers and businesses with stringent regulatory needs.
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- What is Avdor CIS's primary offering?
- Avdor CIS provides Crystal Quality, a call recording and screen monitoring software solution for small and medium-sized businesses and enterprises.
- What types of communications can Avdor CIS's software record?
- Avdor CIS's Crystal Quality software records landline IP/analog phones, mobile phones, voice and screen, SMS, radio, air, and real-time streaming, along with verification tools for call and contact centers.
- With which platforms does Avdor CIS integrate?
- Avdor CIS integrates with a variety of platforms, CTI types, and VoIP protocols, including proven PBX integrations with Cisco, Avaya, Mitel, Genesys, SIPREC, Speakerbus, Huawei, NEC, and Teams.
- Does Avdor CIS's solution comply with industry regulations?
- Yes, Avdor CIS's solution complies with PCI-DSS and MiFID II regulations, which are crucial for businesses in financial services and other regulated sectors.
- What is the strategic importance of Avdor CIS's partnership with AudioCodes?
- Avdor CIS partners with AudioCodes to integrate its Crystal Quality solution with AudioCodes Mediant Session Border Controllers (SBCs) using SIPREC, providing reliable, compliant, and high-quality voice communication recording for cross-industry applications like financial services and contact centers.