Callflow Software

Company Overview

Snapshot

Founded in July 1999 by Eran Reuveni and Avi Bar Yehuda, Callflow Software operates with 51–200 employees. The company was acquired by Fortissimo Capital in November 2025.

Business overview

Callflow Software develops and implements software solutions to optimize customer experience in physical branches and stores. Its core product, Q-Flow, integrates customer flow management and branch campaign management, aiming to enhance sales and customer satisfaction. The company serves diverse industries globally, including telecommunications, healthcare, government, retail, banking, and education, operating within the Business Software sector. Callflow also provides professional services such as business requirement analysis, custom solution development, and change management.

Strategic signal

In February 2021, Callflow Software's Q-Flow platform was instrumental in managing Israel's COVID-19 vaccination program, handling over 230,000 vaccinations in a single day. This demonstrates the platform's robust capability to manage high-volume customer traffic and critical communications, signaling its scalability and reliability for large-scale public health initiatives and complex operational environments.

Company Intelligence Q&A

What is Callflow Software's primary offering?

Callflow Software's primary offering is Q-Flow, a software package that integrates customer flow management and branch campaign management to optimize in-store customer experiences.

When was Callflow Software acquired?

Callflow Software was acquired by Fortissimo Capital in November 2025.

Which industries does Callflow Software serve?

Callflow Software serves various industries globally, including telecommunications, healthcare, government, retail, banking, and education.

How did Callflow Software contribute to Israel's COVID-19 vaccination efforts?

In February 2021, Callflow Software's Q-Flow platform managed all COVID-19 vaccinations in Israel, facilitating the process for leading hospitals and HMOs and handling over 230,000 people in a single day at its peak.

Who are the founders of Callflow Software?

Callflow Software was founded by Eran Reuveni and Avi Bar Yehuda.