Chargeflow Overview
Chargeflow is an automated chargeback solution for eCommerce merchants. The company uses big data and deep integration with clients' businesses to produce custom chargeback evidence and send it on behalf of the client. Chargeflow fetches new disputes and chargebacks in real time from connected payment processors and calculates the ChargeScore for the dispute based on evidence strength and fraud analysis. ChargeResponse securely pulls evidence from over 50 data points and is optimized based on the client's store type and dispute history.
Cumulative Funding Raised Over Time ($)
Latest News
growth-positive
Chargeflow, which taps AI to fight chargebacks, raises $14M | TechCrunch
Chargeflow, a startup that uses AI to combat chargeback fraud, has raised $11 million in a seed round led by OpenView Venture Partners. This brings the companys total funding to $14 million. The company was founded in 2021 by Ariel and Avia Chen, who previously co-founded Babe Cosmetics. Chargeflow uses machine learning to generate custom dispute evidence for each chargeback and automatically submits it to the relevant bank or credit card company. The funds will be used to enhance its tech development efforts and strengthen its growth trajectory in the U.S.
InvestmentExpand
growth-positive
Chargeflow receives SOC 2 Type 1 compliance certification
Chargeflow, an Israel-based chargeback automation solution provider, has received its SOC 2 Type 1 certification, highlighting the companys commitment to data privacy and security. The certification verifies that Chargeflows business practices, security protocols, and data policies comply with strict trust principles. The company aims to assist online businesses with chargeback disputes by leveraging Big Data and Artificial Intelligence. Chargeflow is in the process of obtaining additional compliances, including SOC 2 Level 2, GDPR, and CCPA. The company guarantees ROI to its customers with a success-based pricing strategy.
Customers
growth-positive
Chargeflow leverages SEON's data to help merchants recover lost chargeback revenue
SEON has partnered with Chargeflow to enhance its chargeback fraud mitigation platform. SEONs data enrichment solution will provide merchants with complete protection against chargeback fraud by enriching customer and transaction data. Chargeflows platform automates the chargeback protection process for merchants, recovering revenue lost to chargebacks. The partnership with SEON will enable Chargeflow to address the challenge of identifying genuine chargeback requests more effectively. SEONs data enrichment tool analyzes various data points to determine the likelihood of fraud. The integration of SEONs tool into Chargeflows platform will provide businesses and entrepreneurs operating online with enhanced fraud protection.
Partners
growth-positive
Chargeflow Launches AI-Powered Platform on Shopify to Help E-Commerce Businesses Fight False Chargebacks
Chargeflow, an Israeli-American startup, has launched an automated chargeback mitigation platform to help online businesses fight illegitimate chargebacks and fraud. The platform, powered by AI, has seen early adopters experience significantly improved recovery rates from e-commerce and subscription chargebacks. Chargebacks cost businesses in the e-commerce space an estimated $200 billion a year, with about 85% being unjustified. Chargeflows solution aims to automate the chargeback process and improve recovery success rates, resulting in increased net profit for merchants. The platform is currently integrated with Shopify, PayPal, Payflow, Stripe, and Braintree, with other integrations in progress. Chargeflow is offering its platform for free installation, with businesses only paying a success fee if Chargeflow helps them win the chargeback and recover funds.
Customers
| Sector | Fintech & Insurtech |
Funding
| Total funding | $14M |
| Last funding | $11M |
| Stage | Seed |
| Rounds | 2 |
| Investors | 1 |
Team Members
2
Employees: 51-200
Web & Social Links
| Website | www.chargeflow.io/ |
| Careers | Careers page |
Locations
Hamaccabim Blvd 38, Modi'in-Maccabim-Re'ut
251 Little Falls Dr, Wilmington, DE 19808, USA
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