Swish.ai

Company Overview

Snapshot

Founded in December 2017 by Sebastien Adjiman and Arnon Yaffe, Swish.ai operates with 11–50 employees. The company raised a total of $22.5M across five funding rounds from seven investors. A significant milestone occurred in November 2021 when Swish.ai secured Series A funding, led by Dell Technologies Capital.

Business overview

Swish.ai develops Agentic AI solutions to enhance enterprise IT and support operations by integrating AI-driven tools throughout the ticketing lifecycle. Its Data Enablement Platform transforms unstructured IT data into actionable insights using NLP clustering, process mining, and agent skillset intelligence, aiming to simplify operations, accelerate ticket resolutions, and optimize workflows. The company's suite of intelligent AI agents, including Swish.ai Self-Service, Orchestrator, Advisor, and MI Detector, provides automation, intelligent routing, actionable insights for IT leaders, and early detection of major incidents. Swish.ai serves enterprises across various industries, including financial institutions and insurance companies, operating within the Business Software sector with a focus on IT & Network Management and Data Analysis & Decision Support.

Strategic signal

In June 2026, Swish.ai was acquired by Unframe Tech following insolvency proceedings. This event signals a challenging outcome for the company, indicating a need for strategic restructuring and asset sale despite its focus on advanced AI solutions for IT operations and a customer base that included major corporations like Coca-Cola and CyberArk.

Company Intelligence Q&A

What was a significant recent development for Swish.ai?

In June 2026, Swish.ai was acquired by Unframe Tech after entering insolvency. This marked a significant transition for the company, involving a court-approved asset sale.

When did Swish.ai secure its Series A funding round?

In November 2021, Swish.ai secured its Series A funding round. Dell Technologies Capital led this round, with participation from Samsung Next TLV.

Which investors participated in Swish.ai's Seed round in December 2017?

In December 2017, Swish.ai's Seed round saw investment from StageOne Ventures and Axess Ventures.

What was the focus of the news in September 2018 regarding DeepCoding?

In September 2018, DeepCoding (now Swish.ai) emerged from stealth mode during the Tel Aviv DLD Festival, unveiling its IT Delivery Intelligence Platform.

What was the outcome of a benchmarking study in March 2021 concerning DeepCoding's AI?

In March 2021, a benchmarking study confirmed that DeepCoding's AI technology could reduce IT Support costs by 25% and significantly cut resolution times.