Enigmai

Company Overview

Snapshot

Founded in June 2009 by Adir Laika and Ofir Herzas, Enigmai operates with 1–10 employees. The company was acquired by Golden Star Enterprises in May 2021.

Business overview

Enigmai develops workforce management solutions specifically designed for large contact centers. Its core product supports the entire workflow cycle, from shift and break management to forecasting HR needs, and integrates with existing organizational systems. The web-based platform features an AI-driven forecasting module and a rule engine for employee and contract information, serving industries such as call centers, SMBs, and financial services, including insurance.

Strategic signal

In June 2021, Enigmai, as a wholly-owned subsidiary of Golden Star Enterprises Ltd., showcased its Workforce Management solution at a live webinar in Israel. This event, organized in partnership with Lior Lurye, highlights the company's continued market presence and efforts to expand its customer base within the call center industry, signaling ongoing strategic validation and potential for growth under its new ownership.

Company Intelligence Q&A

What is Enigmai's current operational status?

Enigmai was acquired by Golden Star Enterprises in May 2021 and now operates as a wholly-owned subsidiary.

When was Enigmai founded and by whom?

Enigmai was founded in June 2009 by co-founders Adir Laika and Ofir Herzas.

What was the strategic impact of the acquisition by Golden Star Enterprises?

The acquisition by Golden Star Enterprises in May 2021 marked a shift in Golden Star's operational focus, transforming it into an accelerator hub for tech companies and positioning Enigmai as a key subsidiary for growth in workforce management.

What was the focus of Enigmai's webinar in June 2021?

In June 2021, Enigmai participated in a live webinar in Israel, showcasing its Workforce Management (WFM) solution for call centers. The event aimed to highlight the efficiency tools offered by Enigmai's all-in-one web-based platform.

What kind of technology does Enigmai utilize in its solutions?

Enigmai's solution includes an AI-driven forecasting module for future load prediction and a rule engine for managing employee and contract information, all delivered through a web-based platform.