NICE

Customer Relations and Risk Management Solutions

Business Software
Public on NASDAQ on Feb, 1996
Public on TASE on Feb, 1996
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Company Overview

Snapshot

Founded in September 1986 by Benny Levin, NICE operates with over 12,000 employees. The company became public on NASDAQ and TASE in February 1996, demonstrating its long-standing market presence and stability.

Business overview

NICE develops intent-based solutions that capture and analyze interactions and transactions to extract actionable insights. These solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations across more than 150 countries, including over 80 Fortune 100 companies, operating within the business software sector, with a focus on IT, R&D & Data Solutions, and Data Analysis & Decision Support.

Strategic signal

In July 2025, NICE closed its acquisition of Cognigy, a move that significantly transforms its customer experience offerings by integrating best-in-class, data-driven CX AI platforms. This acquisition signals NICE's strategic commitment to enhancing its AI capabilities and solidifying its position as a leader in the evolving customer experience and AI market.

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Company Intelligence Q&A

When did NICE become a public company?
NICE became public on NASDAQ and TASE in February 1996.
What was a key acquisition for NICE in 2025?
In July 2025, NICE acquired Cognigy, integrating its best-in-class, data-driven CX AI platform to transform customer experience solutions.
What award did NICE Enlighten Copilot win in 2024?
In September 2024, NICE Enlighten Copilot won the 2024 BIG Innovation Award for AI Excellence and Advanced Conversational AI.
What recognition did NICE receive in Metrigy's 2024 CCaaS Provider Ranking?
In September 2024, NICE was named an Undisputed Leader for the second consecutive year in Metrigy’s 2024 CCaaS Provider Ranking.
What solution did NICE Actimize launch in September 2024?
In September 2024, NICE Actimize launched an AI-Powered Fraud Investigations Solution designed to mitigate losses and maximize efficiencies.
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