Roojoom

Roojoom Overview

Roojoom is a personal customer journey solution that enables brands to gain control over every customer’s personal journey in order to advance business objectives such as service utilization, up-selling, self-service, and brand loyalty. Roojoom’s Personal Journey Hub algorithms drive customers individually, based on who they are and where they are in their journey, to specific touchpoints that are correlated with specific business objectives. The company’s advanced machine-learning and user-experience technology aims to increase key performance indicators and customer value. Roojoom was named a cool vendor in “Cool Vendors in AI for Customer Analytics, 2020” by the Gartner Research Group.

Cumulative Funding Raised Over Time ($)

Latest News

Oct 15, 2020 · www.prnewswire.com

growth-positive

Roojoom Designated by Gartner as a 2020 Cool Vendor in AI for Customer Analytics

Roojoom, an AI-based personal Journey Orchestration platform, has been designated a Cool Vendor by Gartner in the area of AI for customer analytics. The recognition highlights Roojooms unique approach and early adopters, including AT&T and Comcast. The platform offers solutions for effective customer journeys and demonstrates a lift in business KPIs within weeks. Roojooms AI-driven engines guide individual journeys across channels until the target is reached. The article emphasizes the companys focus on achieving customer engagement and optimizing customer service. The impact of the article on Roojoom is growth-positive.

CustomersPartners

Jul 19, 2017 · www.prnewswire.com

growth-positive

Roojoom's New Platform Management of the Customer Journey

Roojoom, an innovator in Personal Journey Hubs, is introducing a major breakthrough in large enterprise mindset and management with its Customer Journey Management (CJM) platform. The platform automates both the execution and experience generation, setting goals for each customer journey stage and mapping out content, interactions, and channels based on personal information. This eliminates conflict, clunk, and cost, creating an endless value-cycle where increased engagement with customers leads to understanding them better and higher engagement. The CJM platform is currently being piloted by select clients and will be released to the public later this year.

Customers

Mar 4, 2014 · techcrunch.com

growth-positive

Roojoom Closes $600K Seed To Push Its Online Tutorial-Builder At More Businesses

Israeli startup Roojoom has closed a $600,000 seed round from 2B Angels and private investors. The startup has built a presentation creation platform that allows businesses to create online tutorials and manuals using content from around the web. The platform has high engagement levels, with readers spending over 9 minutes on average. Roojoom plans to use the funding to develop its product offerings for businesses, focusing on content marketing and training. The company differentiates itself by offering a guided learning experience and allowing businesses to increase brand awareness and repurpose available content. Roojooms current b2b customers include Microsoft Ventures, Clarizen, and eToro.

Investment

Funding

Team Members

4

Employees: 11-50

Web & Social Links

Locations

Ha-Khilazon St 5, Ramat Gan, Israel

745 Atlantic Ave, Boston, Massachusetts, USA

Paris, France

Photos & Videos

1 item(s)

Roojoom Internal

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