Company Overview
Snapshot
Founded in March 2013 by Yuval Shemesh, Rami Ricanati, and Or Meirov, Roojoom operates with 11–50 employees. The company has raised $6.1M across two funding rounds from five investors. In October 2020, Roojoom was designated a "Cool Vendor in AI for Customer Analytics" by Gartner, highlighting its innovative approach to customer journey orchestration.
Business overview
Roojoom provides an AI-based personal customer journey solution designed to help brands manage and optimize customer interactions to achieve business objectives such as service utilization, up-selling, self-service, and brand loyalty. Its core technology, the Personal Journey Hub, leverages advanced machine learning and user-experience technology to guide individual customers through tailored journeys across various touchpoints. The company serves enterprises across industries, operating within the Business Software sector, specifically focusing on Sales & Marketing Solutions and e-Commerce Tools.
Strategic signal
In October 2020, Roojoom was recognized by Gartner as a "Cool Vendor in AI for Customer Analytics." This designation validates the company's unique AI-driven approach to customer journey orchestration and signals its potential for growth and impact within the customer analytics market, particularly for enterprises seeking to enhance customer engagement and optimize service delivery.
Log in to access full profile ›Company Intelligence Q&A
- What is Roojoom's primary focus?
- Roojoom focuses on AI-based Personal Journey Orchestration, enabling brands to manage and optimize individual customer journeys to achieve specific business objectives like service utilization, up-selling, and brand loyalty.
- When was Roojoom founded and by whom?
- Roojoom was founded in March 2013 by Yuval Shemesh, Rami Ricanati, and Or Meirov.
- What notable recognition did Roojoom receive in 2020?
- In October 2020, Roojoom was designated a "Cool Vendor in AI for Customer Analytics" by the Gartner Research Group, recognizing its innovative approach to customer journey management.
- Which investors participated in Roojoom's seed round in March 2014?
- In March 2014, Roojoom secured $600,000 in seed funding from 2B.VC and WeKiX.
- What is the total capital raised by Roojoom?
- Roojoom has raised a total of $6.1M across two funding rounds.