Company Overview
Snapshot
Founded in September 2011 by Gon Ben-David, Ben Froumine, Adi Zellner, and Gal Nevo, Roomer operates with 11–50 employees. The company has raised $7 million across two funding rounds from two investors. In July 2019, Roomer partnered with Munich Re to enhance travel flexibility solutions.
Business overview
Roomer operates a peer-to-peer marketplace connecting travelers with nonrefundable hotel rooms to those seeking discounted last-minute accommodations. The company utilizes an automated validation system to authenticate reservations, ensuring security for buyers and sellers. Roomer also collaborates with hotels and travel companies globally to expand their customer bases and address customer service challenges related to nonrefundable cancellations, operating within the Retail Platforms sector, specifically in hospitality and e-commerce tools.
Strategic signal
In April 2020, Roomer faced scrutiny regarding its payout practices for cancelled hotel rooms, as reported by Which? News. This event highlights the operational challenges and reputational risks that can arise for marketplace platforms during periods of significant market disruption, such as a global crisis impacting travel. For investors, this signals the importance of robust customer service and clear policy communication in volatile market conditions.
Log in to access full profile ›Company Intelligence Q&A
- What is Roomer's core business model?
- Roomer operates a peer-to-peer marketplace that allows individuals to sell their nonrefundable hotel reservations to other travelers looking for discounted accommodations. The platform also works with hotels and travel companies to manage cancellations and expand their customer reach.
- When was Roomer founded and by whom?
- Roomer was founded in September 2011 by Gon Ben-David, Ben Froumine, Adi Zellner, and Gal Nevo.
- What was a significant partnership for Roomer?
- In July 2019, Roomer partnered with Munich Re to develop next-generation travel flexibility solutions, aiming to enhance offerings for travelers.
- What was a notable challenge Roomer faced regarding customer payouts?
- In April 2020, Roomer was reported by Which? News for not paying out on cancelled hotel rooms, indicating operational difficulties during a period of high travel disruption.