RxWare

Patient Journey Gateway

Health Tech & Life Sciences
Private
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Company Overview

Snapshot

Founded in September 2013 by Yishai Knobel and Shlomi Aflalo, RxWare operates with 11–50 employees. The company has raised $6.55 million across 5 funding rounds from 8 investors. In November 2022, the company rebranded from HelpAround to RxWare, aligning its identity with its mission to accelerate the patient journey through its proprietary technology.

Business overview

RxWare provides a Patient Journey Gateway, a vendor-neutral digital infrastructure designed for drug manufacturers to streamline and accelerate the entire patient journey. Its core technology facilitates out-of-the-box connectivity across various healthcare vendors, including ePrescribe systems, Hubs, specialty pharmacies, affordability solutions, system integrators, and nursing vendors. The company serves the pharmaceutical industry, aiming to improve the utilization of patient resources and therapy outcomes by transforming complex patient journeys into effortless experiences.

Strategic signal

In November 2022, RxWare, formerly known as HelpAround, underwent a significant rebranding. This strategic move signals the company's commitment to better aligning its corporate identity with its proprietary Patient Journey Gateway technology and its core mission of accelerating the patient journey. For investors, this rebrand indicates a maturing company focused on clear market positioning and a refined value proposition in the digital health landscape, particularly in addressing the high abandonment rates of specialty drug prescriptions.

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Company Intelligence Q&A

What was the most recent significant corporate development for RxWare?
In November 2022, HelpAround rebranded as RxWare. This change was implemented to better align the company's name with its proprietary technology and its mission to accelerate the patient journey for drug manufacturers.
What was the nature of RxWare's partnership with IBM Watson?
In June 2016, RxWare (then HelpAround) collaborated with IBM Watson to optimize real-time patient support. HelpAround integrated Watson APIs into its diabetes support community to analyze patient questions and personalize support by identifying frustrations and urgency.
What was the focus of RxWare's initial funding round in July 2014?
This funding supported the launch of its 'Mobile Safety Net' for people with diabetes.
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