Squaretalk News
9 articles
New Partnership: Squaretalk And Sedric - Squaretalk
Squaretalk and Sedric have announced a partnership that allows Squaretalk customers and partners to access Sedrics compliance excellence platform. The platform helps fintech companies comply with consumer protection regulations and automate compliance and quality control processes. This partnership enables contact centers serving financial service providers to enhance their compliance management, reduce operational costs, and provide greater protection to customers.
Partners
Squaretalk Attains ISO 27001 Certificate - Squaretalk
Squaretalk, a cloud call center software provider, has received the ISO 27001 certificate, a globally recognized certificate for Information Security Management System (ISMS). The certification ensures a strict information security framework and focuses on risk reduction and safeguarding sensitive customer and company data.
Customers
Octopai Introduces Data Lineage XD, First Solution on the Market to Provide Advanced, Multidimensional Views of Data Lineage
Octopai, a leader in metadata management automation, has introduced Data Lineage XD, a multidimensional data lineage platform. This platform provides a complete view of data flow, enabling enterprises to drive more value from their data assets. The three layers of data lineage offered by Octopais platform include cross-system lineage, inner-system lineage, and end-to-end column lineage. This allows for a comprehensive understanding of data origin, movement, and distribution. Octopais automation and in-depth view of data journey facilitate error tracking, process changes, and system migrations, improving BI efficiency. The platform also enables collaboration, democratizes data management, and simplifies onboarding for new employees. Octopais Data Lineage XD can be implemented within one hour and provides full visibility into the data movement processes within an organizations BI environment.
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Elie Rubin's New Team for Deskforce
The article provides tips for investing in NFT art, explaining what NFT art is, how to research and choose artists, how to authenticate art, and how to select a reputable NFT platform. It also emphasizes the importance of setting a budget and understanding the terms and conditions. The article mentions Christies as an example of a luxury goods auction house that sold a high-priced NFT artwork. The impact on Christies is growth-positive as it highlights the increasing popularity and value of NFT art. The key theme of the article is educating readers about investing in NFT art. The key issues discussed are customers and investment. The date of the event described in the article is January 2021. The confidence level of the answer is 9.
Customers
Elie Rubin's Led Deskforce - Examining the Cultural and Religious Diversity of Employees and Clients - CEOWORLD magazine
Deskforce, led by CEO Elie Rubin, has successfully fostered peaceful coexistence among employees of different religious and cultural backgrounds. The company has experienced sporadic growth and has recently made changes to its business model. Deskforce has hired new employees, including a Chief Operating Officer and a Chief Finance Officer, without considering their religion or culture. The company has a diverse workforce of over ten thousand call center agents from Eastern European and Arab countries. Deskforce also serves clients in Kuwait, Jordan, and Saudi Arabia, and plans to expand its client base in these countries. The companys recent growth margin indicates the benefits of managing diverse clients and employees. Deskforce values equal rights and coexistence among its employees.
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Deskforce Raises Series A Financing - FinSMEs
Deskforce, a customer-centric contact center platform provider, has raised an undisclosed amount in its series A financing round. The investment was made by Cornerstone Venture Partners. The funds will be used to expand operations and business reach. Deskforce offers cloud-based solutions for contact centers, with over 10,000 users worldwide.
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Deskforce Announces First Investment Round
Deskforce has secured its series A financing round from Cornerstone Venture Partners, enabling its growth as a Customer-Centric Contact Center platform. The investment marks Deskforces transition from a bootstrapped service-based company to a SaaS model tech company. The company has over 10,000 daily global users and aims to meet the increasing demand for omnichannel communication platforms. Deskforce has also made management changes, hiring a new Chief Operating Officer and Director of Finance, as well as promoting individuals within the company. The investment and strategic hires will support Deskforces vision and mission.
InvestmentManagement Changes
Deloitte Has Crowned Deskforce, Formally Innitel, as One of Israel's Fastest Growing Technology Companies
Deskforce, formerly known as Innitel, has been recognized as one of Israels fastest growing technology companies by Deloitte. Their revenue has grown by 710% over the past 4 years. Deskforce offers a blend of chat, voice, email, SMS, and big data analysis integrated within the CRM of SMEs. The company focuses on increasing productivity, accelerating engagement in B2C models, and improving employee retention. The Deloitte Technology Fast 50 ranking honors business growth and technological innovation. Deskforce is a self-funded startup based in Jerusalem with a branch office in Sofia, Bulgaria.
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INNITEL Unveils New Version of the Atomic Omni-Channel Contact Center Solution at ITEXPO Florida
INNITEL, a global provider of cloud unified communications solutions, has announced the release of its Atomic V4 update to its Contact Center platform. The update includes new features such as upgraded unified communications, advanced reporting, and one-step integration. The platform allows contact centers to engage customers through various channels, including social media, SMS, fax, and email. INNITEL aims to provide a consistent omni-channel experience and empower agents to personalize customer interactions. The Atomic V4 platform is offered as a pay-as-you-go service with unlimited seat capabilities. INNITEL was named Israels 9th fastest growing company in 2016.
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