Squaretalk

Company Overview

Snapshot

Founded in March 2010 by Elie Rubin, Squaretalk operates with 51–200 employees. The company has secured funding across one disclosed round, with Cornerstone Venture Partners participating. In November 2022, Squaretalk attained the ISO 27001 certificate, a globally recognized standard for Information Security Management Systems, enhancing its data security framework.

Business overview

Squaretalk provides a unified, AI-powered communication platform designed to streamline and scale business outreach across various channels, including voice, messaging, email, and social media. The platform integrates advanced AI voice agents, conversational bots, and smart workflows, enabling businesses to automate and personalize customer engagement. Squaretalk serves a diverse client base of over 600 companies, ranging from startups to large enterprises across Europe and Latin America, focusing on reducing operational friction, improving customer experience, and increasing ROI within the business software and communications tools sectors.

Strategic signal

In November 2022, Squaretalk announced a strategic partnership with Sedric, integrating Sedric's compliance excellence platform. This collaboration allows Squaretalk's customers and partners, particularly those in financial services, to access advanced compliance and quality control automation. This partnership signals Squaretalk's commitment to enhancing its offering with critical regulatory compliance capabilities, addressing a key pain point for financial service providers and strengthening its position in the enterprise communication market.

Company Intelligence Q&A

What significant certification did Squaretalk achieve in November 2022?

In November 2022, Squaretalk attained the ISO 27001 certificate, a globally recognized standard for Information Security Management Systems. This certification ensures a strict information security framework, focusing on risk reduction and safeguarding sensitive customer and company data.

What was the nature of Squaretalk's partnership announced in November 2022?

In November 2022, Squaretalk partnered with Sedric to provide its customers and partners access to Sedric's compliance excellence platform. This platform assists fintech companies in complying with consumer protection regulations and automating compliance and quality control processes.

When did Squaretalk secure its Series A financing round and who was involved?

In April 2019, Squaretalk (then Deskforce) secured its Series A financing round from Cornerstone Venture Partners. This investment supported the company's transition to a SaaS model tech company and its expansion of operations.

What recognition did Squaretalk receive from Deloitte in November 2017?

In November 2017, Squaretalk (then Deskforce) was recognized by Deloitte as one of Israel's fastest-growing technology companies, having achieved 710% revenue growth over the preceding four years.

What product update did INNITEL (now Squaretalk) unveil in February 2017?

In February 2017, INNITEL (now Squaretalk) unveiled the Atomic V4 update to its Omni-Channel Contact Center solution. This update included upgraded unified communications, advanced reporting, and one-step integration, enabling contact centers to engage customers across various channels.