Company Overview
Snapshot
Founded in January 2010 by Guy Nirpaz, Omer Gotlieb, and Oren Raboy, Totango operates with 51–200 employees. The company has raised a total of $135.3M across 5 funding rounds from 6 investors. In March 2024, Totango merged with Catalyst Software.
Business overview
Totango provides an enterprise customer success solution designed to help companies align around their customers to enhance loyalty and customer lifetime value. Its core technology connects all customer information, enabling proactive and intelligent engagement to drive adoption, retention, expansion, and referrals. The company operates in the Business Software sector, focusing on areas like customer success, CRM, and behavior analytics, serving enterprises globally.
Strategic signal
In March 2024, Totango merged with Catalyst Software, a move that signals a strategic consolidation within the customer success platform market. This merger aims to create a more robust customer success powerhouse, suggesting an intent to expand market share and offer a more comprehensive solution to enterprise clients. For investors, this indicates a strategic effort to achieve scale and potentially reduce competitive pressures by combining forces with another key player in the space.
Log in to access full profile ›Company Intelligence Q&A
- What was the most recent significant corporate development for Totango?
- In March 2024, Totango merged with Catalyst Software, aiming to establish a leading presence in the customer success platform market.
- When did Totango acquire Personity.ai?
- Totango acquired Personity.ai in June 2018 to extend its product leadership in enterprise customer success.
- Which company did Totango partner with in July 2020?
- In July 2020, MarketStar partnered with Totango to enhance customer success initiatives.
- When did Totango launch its customer management Slack bot?
- Totango launched Zoe, a customer management Slack bot for teams, in February 2017.