Verint Systems

Customer Engagement Solutions

Business Software
Acquired by Thoma Bravo on Aug, 2025
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Company Overview

Snapshot

Founded in April 1994 by Yuval Altman, Verint Systems operates with over 4,000 employees. The company has raised a total of $72 million across one funding round and was acquired by Thoma Bravo in August 2025 for $2 billion.

Business overview

Verint specializes in solutions that empower leading brands to cultivate enduring customer relationships by unifying work, data, and experiences throughout their organizations. Their Customer Engagement Platform leverages AI, analytics, open integration, and customer engagement science to meet evolving consumer interactions. Verint's solutions address the Engagement Capacity Gap™ that brands face, bridging the resources needed to meet customer expectations and cultivate lasting relationships that drive tangible business outcomes. The company operates in the Business Software sector, focusing on IT, R&D & Data Solutions, Project Management & Collaboration, Sales & Marketing Solutions, and e-Commerce Tools, serving enterprise and professional services, particularly in market research and marketing & sales.

Strategic signal

In March 2026, Verint, a customer experience automation company, underwent significant operational changes following its acquisition by private equity firm Thoma Bravo for $2 billion. This acquisition led to its delisting from Nasdaq and included layoffs of hundreds of employees, including several dozen in Israel. Thoma Bravo plans to merge Verint with Calabrio to create a leading AI-driven customer experience platform, with Dave Rhodes appointed as the new CEO. This signals a strategic shift towards deeper integration and AI-driven CX solutions under new leadership, aiming to enhance profitability despite recent growth challenges.

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Company Intelligence Q&A

What was the most significant recent corporate event for Verint Systems?
In August 2025, Verint Systems was acquired by private equity firm Thoma Bravo for $2 billion. This acquisition led to the company's delisting from Nasdaq and a planned merger with Calabrio to form a new AI-driven customer experience platform.
What was the impact of the acquisition on Verint Systems' workforce and leadership?
Following the acquisition by Thoma Bravo in March 2026, Verint Systems laid off hundreds of employees, including several dozen in Israel, as part of operational tightening. Dave Rhodes, formerly CEO of Calabrio, was appointed as the new CEO of the unified company, replacing Dan Bodner.
What was the company's financial performance in Q1 fiscal 2026?
In June 2025, Verint Systems reported Q1 fiscal 2026 revenue of $208.1 million, exceeding expectations despite a 6% year-over-year decline. The company's AI annual recurring revenue (ARR) increased by nearly 24%, accounting for almost half of its total ARR.
How is Verint Systems expanding its global presence and innovation capabilities?
In February 2025, Verint announced the expansion of its Global Innovation Center (GIC) in Bangalore, India, with plans to grow the workforce to approximately 1,000 employees by the end of 2026. This expansion aims to accelerate innovation in CX Automation, focusing on AI, data science, and research.
What was the outcome of Verint Systems' Q4 fiscal 2025 earnings report?
In March 2025, Verint Systems reported Q4 fiscal 2025 earnings of $0.99 per share, which fell short of the Zacks Consensus Estimate of $1.27 per share. Revenues for the quarter were $253.55 million, also missing the consensus estimate by 8.43%.
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