ClearMash
Formerly DiffDoof
Customer Service Optimization Platform
Startup Mature Business Software Est. 2008
Total Raised
Undisclosed
Mature
Last Round
Undisclosed
Team
3
1-10 employees
Confidence
96/100
About
ClearMash is an enterprise platform designed to provide agents and customers with knowledge to ensure excellent customer engagement every time, on every channel. Its technology aims to replace traditional software training, onboarding, knowledge bases, search engines, and passive FAQ forums for customers, and provides agents with step-by-step guidance and calls to action. The ClearMash platform seeks to improve and optimize agents' customer engagement processes to ensure the fast, accurate handling of customer inquiries. ClearMash is focused on helping organizations increase their customer satisfaction by improving each agent's knowledge and response time while reducing operational costs and risks.
Classification
Sector
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationSales & Marketing Solutionse-Commerce Tools
Core Technology
Platforms & InterfacesWebArtificial IntelligenceMachine Learning
Target Customer
Financial ServicesFinancial InstitutionsComplianceBanksEnterprise & Professional ServicesCall CentersEnterprises
Business Model
B2BB2B2CB2G
Tags
knowledge-sharingtrainingenterprise-solutionsknowledge-managementknowledge-technologydata-governanceregulationinsurance-companiescompliancebrokershospitalsrisk-managementpharma-companiescall-centersbanksmanufacturing-facilitiesconstructionfood-and-beverageacademiacustomer-engagementcustomer-supportcustomer-serviceartificial-intelligencemachine-learningweb-platformcustomer-experience
Details
Product Stage
Released
Employees
1-10
Exact Count
10
District
Center District
Founded
2008
Registrar
514077114
Crunchbase
clearmash-solutions
Locations
Galgalei HaPlada Street 11, Herzliyya, Israel
Links
Website
LinkedIn
Careers
Admin
Last Update
Nov 14, 2021
Verified by
Yanina Wainscheinker
Claimed
Yes
Missing
video or image, funding rounds, news
Team (3)
Omri Suissa
Co-Founder & VP R&D
Founder
Tamir Zaslavsky
Co-founder & CTO
Founder
Zvi Gam
Director Marketing & Sales
Internal
Created by
Sharon Shapira (shapira.sharon2@gmail.com)
Created
2014-11-23T00:00:00.000Z
Last editor
Dana Arnon (dana.arnon@mail.huji.ac.il)