Genesys
Formerly Genesys Telecommunications Laboratories
Software and Programming
Multinational United States Est. 1990
Team
1
51-200 employees
Confidence
62/100
About
Genesys Inc provides customer experience management solutions. Genesys is one of the largest private software companies in Silicon Valley and has a team that spans over 40 countries and 5 continents. The Genesys Israeli R&D center specializes in conducting research, designing, and developing algorithms for speech recognition and data-mining software applications. Their primary responsibility lies in creating Speech and Text Analytics solutions for Genesys Cloud, which is the industry-leading public cloud contact center platform. Leveraging advanced technologies such as Deep Learning, Speech Recognition, Sentiment Analysis, Emotion Detection, and Text Analytics, their products offer comprehensive and innovative solutions.
Classification
Tags
artificial-intelligencecall-centerscustomer-servicedata-miningspeech-recognition
Details
Employees
51-200
Exact Count
85
Founded
1990
Crunchbase
genesys
Locations
HaBarzel Street 21a, Tel Aviv, Israel
Links
Website
LinkedIn
Twitter
Facebook
Admin
Last Update
Jun 23, 2023
Verified by
Jenny Sotnik-Talisman
Missing
funding stage, product stage, sector, business model, funding rounds, news, markets, not claimed
Team (1)
David Kong
Vice President, R&D
Internal
Created by
Yamila Silbert (yamila.urwicz@gmail.com)
Created
2016-05-29T00:00:00.000Z
Last editor
Maor Perlov (maor.perlov@sncentral.org)
Recent activity
Maor Perlov · Manual · 2023-06-23 12:16:22.000000
Maor Perlov · Manual · 2023-06-23 12:21:19.000000
Maor Perlov · Manual · 2023-06-23 12:16:22.000000
Maor Perlov · Manual · 2023-06-23 12:21:12.000000
Maor Perlov · Manual · 2023-06-23 12:16:28.000000
Maor Perlov · Manual · 2023-06-23 12:16:28.000000
Eran Levin · Automatic · 2024-01-25 16:18:48.000000
Eran Levin · Automatic · 2024-01-25 07:58:14.000000
Maor Perlov · Manual · 2023-06-23 12:16:22.000000
Maor Perlov · Manual · 2023-06-23 12:18:19.000000