KMS Lighthouse
Knowledge Management Platform
Startup Mature Business Software Est. 1996
Total Raised
Undisclosed
Mature
Last Round
Undisclosed
Team
4
51-200 employees
Confidence
99/100
News
11
articles
Patents
1
About
KMS Lighthouse is a leading provider of cutting-edge knowledge management solutions enhancing business engagements by empowering employees, agents and customers with real-time access to accurate and consistent knowledge to improve customer and employee experience alike. KMS Lighthouse's powerful patented search functionality dramatically improves engagements across all service and sales channels. The solution boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. The solution is easily integrated to 3rd party solutions including CRM, ticketing and chatbots. KMS Lighthouse has been adopted by leading global brands, including Bank of America, Toyota Financial Services, GE HealthCare, lastminute.com and the AA. KMS Lighthouse has been named as a Cool Vendor by Gartner and is considered as a leading knowledge management solution. For more information, visit https://www.kmslh.com
Classification
Sector
Business SoftwareIT, R&D & Data SolutionsProject Management & CollaborationData Analysis & Decision SupportSales & Marketing Solutionse-Commerce Tools
Core Technology
Artificial IntelligenceChatbotsNatural Language Processing
Target Customer
Financial ServicesFinancial InstitutionsBanksFinancial ProductsInsuranceEnterprise & Professional ServicesSMBs & SMEsHealthcare & Life SciencesHealthcareProvidersGovernment & CityTransportation & Logistics
Business Model
B2BB2G
Tags
knowledge-technologynatural-language-processingknowledge-managementbig-datacustomer-serviceself-servicegovernmententerprisesbanksartificial-intelligencesmbhealthcare-providersinsurance-companiessaasbusiness-intelligenceenterprise-solutionsretailtraveltechvirtual-assistantchatbotcall-centerslogisticsautomotivecustomer-supporttraining
Funding & Events
Nov 2020
M&A $20M
News (11)
Mar 11, 2025 · www.prnewswire.com
/PRNewswire/ -- KMS Lighthouse Limited, a global leader in knowledge management solutions, has been named a winner of two prestigious Bronze Stevie® Awards in...
Dec 10, 2024 · www.prnewswire.com
growth-positive
/PRNewswire/ -- KMS Lighthouse Limited, a global leader in knowledge management, has been evaluated in the renowned The Forrester Wave™ evaluation of knowledge...
Nov 10, 2022 · www.prnewswire.com
growth-positive
KMS Lighthouse Wins Prestigious Award
Customers
Nov 17, 2020 · www.forbes.com
growth-positive
Council Post: How AI Can Change Customer Experience And Engagement
CustomersPartners
Nov 12, 2020 · www.calcalistech.com
growth-positive
KMS Lighthouse acquires startup Reps AI
Partners
Oct 27, 2020 · www.prnewswire.com
growth-positive
KMS Lighthouse Announces Annual Knowledge Management Summit in Conjunction with Forrester: November 11th at 11 am ET
CustomersPartners
Sep 1, 2020 · www.prnewswire.com
growth-positive
KMS Lighthouse SaaS Knowledge Management System Achieves SOC2 Type II Compliance
Customers
May 4, 2020 · www.prnewswire.com
growth-positive
KMS Lighthouse Expands Its Knowledge Management Solution via Native Integration With Zendesk
Partners
Jul 9, 2017 · blog.kmslh.com
growth-positive
Lighthouse Digital Transformation Event KMS Lighthouse
CustomersPartners
Mar 31, 2017 · blog.kmslh.com
growth-positive
KMS lighthouse Growth in Russia: Sviaz-Bank has Implemented Lighthouse as the Knowledge Management Platform in their Contact Center KMS Lighthouse
Customers
Apr 28, 2014 · www.prnewswire.com
growth-positive
KMS lighthouse Named in the Gartner Cool Vendors in CRM Customer Service, 2014
CustomersExpand
Details
Product Stage
Released
Employees
51-200
Exact Count
200
District
Center District
Founded
1996
Registrar
512336231
Crunchbase
kms-lighthouse
Locations
Shimshon St 9, Petah Tikva, Israel
909 Lake Carolyn Pkwy, Irving, TX 75039, USA
Salisbury House, London, UK
Links
Website
LinkedIn
Twitter
Facebook
Careers
Admin
Last Update
Mar 19, 2025
Verified by
Yanina Wainscheinker
Claimed
Yes
Missing
funding rounds, markets
Team (4)
Sagi Eliyahu
CEO
Erez Kreda
CTO
Doron Gower
Chief Solution Architect
Lev Garkavy
VP R&D
Internal
Created by
Tamar Weiss (tamar.e.weiss@gmail.com)
Created
2014-07-02T00:00:00.000Z
Last editor
Dana Arnon (dana.arnon@mail.huji.ac.il)