Medallia Inc is a customer experience management company with a software-as-a-service application that enables companies to capture customer feedback everywhere the customer is, understand it in real-time, and deliver insights and action everywhere to improve their performance. Medallia has offices in Silicon Valley, New York, London, Paris, Hong Kong, Sydney, Buenos Aires, and Tel Aviv. In 2016, Medallia opened an R&D center on the basis of the acquisition of Kampyle, an Israeli software and website feedback analytics company.Their solution will help Medallia improve itsability to understand website users. In 2019, Medallia acquired CoolaData, an analytics solutions company, following the acquisition Cooladata has become a product in Medaliia called Journey Analytics.