Glassbox Overview
Glassbox provides businesses with big-data behavioral solutions and content analytics solutions for web and mobile apps. The company's platform is designed to capture, record, analyze, and replay digital sessions with customers. Glassbox's recordreplay technology promotes a complete understanding of how customers interact with business websites by showing what they are doing and why. As a result, Glassbox clients can maximize customer satisfaction, improve conversion ratios, reduce operating costs, and increase revenue from lost transactions. Glassbox is a SOC 2- and GDPR-compliant platform that caters to the users' needs, addressing the highest security and privacy standards.
Cumulative Funding Raised Over Time ($)
$40.0MApr 2020
$41.0MAug 2012
$46.0MDec 2024
$51.5MNov 2015
$76.5MOct 2018
Latest News
Glassbox to Be Acquired by Alicorn Venture Partners to Accelerate AI Investment and Product Growth
growth-negative
אחרי שמחקה 60% למשקיעים: גלאסבוקס נמכרת ביותר מחצי מיליארד שקל
Israeli software company Glassbox, which operates in the field of improving user experience, has been sold to British venture capital fund Alicorn. The deal is valued at approximately $150 million in cash, which is similar to its value on the Tel Aviv Stock Exchange. Glassboxs share has lost 60% of its value since its issuance in June 2021. The deal is expected to close in the third quarter of 2024. CEO Yaron Morgenstern and the existing management team will continue to lead the company.
Acquisition
growth-negative
Glassbox to be taken private by Alicorn VC in $150 million deal | CTech
Software company Glassbox, which went public on the Tel Aviv Stock Exchange at a $500 million valuation three years ago, announced that it will be delisted after being sold to Alicorn Galaxy, a subsidiary of Alicorn Venture Capital Partners. All Glassbox shares held by investors will be transferred to Alicorn for $150 million. The value determined for Glassbox in the merger is 18% higher than its current value on the Tel Aviv Stock Exchange. Glassbox provides software-as-a-service (SaaS) solutions to analyze browsing data for customers on the internet and smartphones.
Acquired-byPublic Trading
Glassbox Appoints Michelle Suzuki as Chief Marketing Officer
Glassbox Reports Record Growth in Cloud Subscription Revenue, Bolsters AI Advancements
| Sector | Business Software |
Funding
| Total funding | $176.5M |
| Last funding | $5M |
| Stage | Acquired |
| Rounds | 6 |
| Investors | 12 |
Team Members
7
Employees: 201-500
Web & Social Links
| Website | www.glassbox.com/ |
| Careers | Careers page |
Locations
Parking, Parking, Basel St 25, Petah Tikva, Israel
42 Broadway 12 530, New York, NY 10004, USA
ST vedast house, 5-7 St Vedast St, Norwich NR1 1BT, UK
Photos & Videos
3 item(s)
Glassbox Business
Business models
B2B
Product stage
Released
Employees
201-500
Sector
Business SoftwareIT, R&D & Data SolutionsData Analysis & Decision SupportSales & Marketing Solutionse-Commerce ToolsTarget Customer
Healthcare & Life SciencesHealthcareConsumersProfessionals & Gig EconomyOnline RetailersFinancial ServicesFinancial ProductsInsuranceFinancial InstitutionsBanksTravel & TourismHospitalityHotelsEnterprise & Professional ServicesService ProvidersCall CentersCommunication ServicesCore Technology
Artificial IntelligencePlatforms & InterfacesSoftwareMobileWebTags (32)
big-data-analyticssaaslegaltechcredit-cardsbehavior-analyticspredictive-analyticsbanksmobile-applicationsweb-platformmobile-carriersbig-dataonline-retailerscustomer-servicemobile-carriersfinancial-institutionshotelscall-centerscustomer-analyticsservice-providerscustomer-experiencehealthcare-providerscustomer-servicebusiness-intelligencecustomer-engagemententerprisesenterprise-solutionsrisk-managementinsurance-companiesartificial-intelligenceback-officemarketingcustomer-supportSolutions
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Use Cases
Case StudiesGeographic Markets
United KingdomIsraelUnited StatesSouth AmericaAustraliaGlassbox Financials
$176.5M
Total funding
Undisclosed
Capital raised
$5M
Last funding
Acquired
Funding stage
6
Total rounds
12
Investors
Cumulative Funding Raised Over Time ($)
$40.0MApr 2020
$41.0MAug 2012
$46.0MDec 2024
$51.5MNov 2015
$76.5MOct 2018
Private Equity Funding
Undisclosed Round
Dec 2024
$5M
Discount Capital
C Round
Apr 2020
$40M
Gefen Capital, Sapir Venture Partners, CE Ventures, Alicorn, Brighton Park Capital, Ibex Investors, Updata Partners
B Round
Oct 2018
$25M
Gefen Capital, Updata Partners, Benjamin Weiss, Ibex Investors
A Round
Nov 2015
$5.5M
Ibex Investors
Seed
Aug 2012
$1M
Shachar Efal, Gal Naor, Ibex Investors, Moti Shneiberg
Public Offering / Exit
DelistingEvent
May 2024
Undisclosed
MNAEvent
May 2024
$150M
POEvent
Jun 2021
Undisclosed
Mergers & Acquisitions
MNAEvent
Sep 2021
Undisclosed
MNAEvent
Oct 2020
Undisclosed
MNAEvent
Oct 2020
Undisclosed
Glassbox Lifecycle
Cumulative Funding Raised Over Time
$40.0MApr 2020
$41.0MAug 2012
$46.0MDec 2024
$51.5MNov 2015
$76.5MOct 2018
All Events
Undisclosed Round
Dec 2024
$5M
Discount Capital
C Round
Apr 2020
$40M
Gefen Capital, Sapir Venture Partners, CE Ventures, Alicorn, Brighton Park Capital, Ibex Investors, Updata Partners
B Round
Oct 2018
$25M
Gefen Capital, Updata Partners, Benjamin Weiss, Ibex Investors
A Round
Nov 2015
$5.5M
Ibex Investors
Seed
Aug 2012
$1M
Shachar Efal, Gal Naor, Ibex Investors, Moti Shneiberg
DelistingEvent
May 2024
Undisclosed
MNAEvent
May 2024
$150M
POEvent
Jun 2021
Undisclosed
MNAEvent
Sep 2021
Undisclosed
MNAEvent
Oct 2020
Undisclosed
MNAEvent
Oct 2020
Undisclosed
Glassbox News
42 articlesGlassbox to Be Acquired by Alicorn Venture Partners to Accelerate AI Investment and Product Growth
growth-negative
אחרי שמחקה 60% למשקיעים: גלאסבוקס נמכרת ביותר מחצי מיליארד שקל
Israeli software company Glassbox, which operates in the field of improving user experience, has been sold to British venture capital fund Alicorn. The deal is valued at approximately $150 million in cash, which is similar to its value on the Tel Aviv Stock Exchange. Glassboxs share has lost 60% of its value since its issuance in June 2021. The deal is expected to close in the third quarter of 2024. CEO Yaron Morgenstern and the existing management team will continue to lead the company.
Acquisition
growth-negative
Glassbox to be taken private by Alicorn VC in $150 million deal | CTech
Software company Glassbox, which went public on the Tel Aviv Stock Exchange at a $500 million valuation three years ago, announced that it will be delisted after being sold to Alicorn Galaxy, a subsidiary of Alicorn Venture Capital Partners. All Glassbox shares held by investors will be transferred to Alicorn for $150 million. The value determined for Glassbox in the merger is 18% higher than its current value on the Tel Aviv Stock Exchange. Glassbox provides software-as-a-service (SaaS) solutions to analyze browsing data for customers on the internet and smartphones.
Acquired-byPublic Trading
Glassbox Appoints Michelle Suzuki as Chief Marketing Officer
Glassbox Reports Record Growth in Cloud Subscription Revenue, Bolsters AI Advancements
Glassbox Ushers in the Next Era of Customer Feedback Management with AI-Powered Voice of the Silent Solution
Glassbox Named Top 100 Software Product in G2’s 2024 Best Software Awards as Company Doubles Down on AI Investment
Glassbox Delivers Enterprise-ready Generative AI Assistant with Microsoft Azure OpenAI Service
New Data from Glassbox Reveals Consumer Expectations Versus Reality for Digital Holiday Shopping Experiences
Growth-Positive
Glassbox Achieves Record Revenues from Cloud Subscriptions and Improves Gross Margins
Glassbox, a digital experience intelligence provider, has reported a 5% revenue growth to $12.2 million in Q3 2023, with cloud subscription revenues increasing by 34% YoY. The companys ARR increased by 20% YoY to $56 million, while cloud ARR surged by 59% YoY to $48 million. This growth was supported by a $42.3 million, 3-year agreement with a large bank. Glassbox also reduced its non-GAAP operating loss by 71% due to improved operational efficiencies and reduced expenses. The company added new customers and expanded contracts with existing ones, marking its third consecutive quarter with an increasing customer retention rate.
CustomersInvestmentExpand
Glassbox Achieves Record Revenues from Cloud Subscriptions and Improves Gross Margins
Glassbox Wins 2023 MarTech Breakthrough Award
Glassbox Leads in Solutions for Web and Mobile Experience in G2 Summer Reports
Glassbox Data Uncovers Slow Loading Times As Top Issue for Booking Travel via Websites and Apps
Growth-Negative
Glassbox lays off 14% of staff, aims to save $7.44 million a year | CTech
Israeli software startup Glassbox, which has developed an analytics platform for web and mobile applications, is laying off 40 employees, accounting for 14% of its workforce. The company has lost 85% of its market cap since going public two years ago. According to Glassbox’s disclosure filed with the Tel Aviv Stock Exchange, it will save $7.44 million annually thanks to the cutbacks. The company’s share price rose by more than 9% on Thursday, taking its market cap to around $73 million. Glassbox raised $100 million in its initial public offering on TASE in June 2021.
LayoffsPublic Trading
Glassbox Experienced Double Digit Growth in 2022, Carries Strong Foundation Into 2023
Glassbox Fortifies Mobile Offering With Two New Patents; Focus on User Privacy and First-Party Data
Glassbox Continues to Grow while Accelerating Path to Profitability
Glassbox Continues to Grow while Accelerating Path to Profitability
Glassbox Announces Advisory Board of Top Leaders in Tech to Guide Strategy and Accelerate Growth
Glassbox Dominates G2 Fall Report as Only Vendor Nominated as a Leader Across All Digital CX Categories
Glassbox Joins the AWS Marketplace
Glassbox Joins the AWS Marketplace
Glassbox Grows 30% in Revenue (Non-GAAP) While Operating Cash Burn is Reduced by 3%
growth-positive
Glassbox adds Nir Pinhasov to lead R&D | CTech
Glassbox, a company that develops digital experience analytics for web and mobile applications, has hired Nir Pinhasov as its new Vice President of R&D. Pinhasov, who previously served as VP of Engineering at gaming giant Playtika, will be responsible for streamlining and expanding Glassboxs R&D process. Despite going public on the Tel Aviv Stock Exchange last year, Glassbox has lost nearly 70% of its value and is currently being traded at a market cap of approximately $107 million.
Management ChangesPublic Trading
growth-positive
מנכ"ל גלאסבוקס: "למרות המפולות בבורסות - הלקוחות צריכים אותנו"
Glassbox, a software company providing products for analyzing web browsing data, reported a 63% increase in revenue for the first quarter of the year, despite deepening losses. The companys CEO, Yaron Morgenstern, remains confident in customer retention and the potential for acquisition opportunities in the declining market. The company ended the first quarter with $55 million in cash, a threefold increase within a year, primarily due to the companys issuance last June at a value of $350 million. The companys customer retention rate stands at 96%.
CustomersAcquisitionInvestment
Glassbox Awarded 150 G2 Accolades, Leading in Nine Categories
Glassbox Announces $44 Million in Software ARR and Accelerating Growth in Q4
growth-positive
Glassbox Announces Major Milestone of $40 million in Software ARR
Glassbox, a SaaS company providing digital experience analytics for web and mobile applications, has announced it surpassed $40 million in annual recurring revenue (ARR) in Q3 2021, marking a 31% YoY growth. The company has added over 50 new enterprise customers this year, expanding its existing customer base of over 300. The growth was driven by a 186% increase in net new ARR for the first nine months of 2021. In addition to organic growth, Glassbox is investing in new areas to expand its product set, including the recent acquisition of A/B testing technology from Convertize.
CustomersAcquisitionPublic TradingExpand
Glassbox Expands Award-Winning Experience Intelligence Vision With Strategic A/B Testing Acquisition
Glassbox Reports Strong Increase in ARR, Revenue Growth as Customer Base Expands
growth-positive
מנכ"ל גלאסבוקס: "ההנפקה בתל אביב היא תחנה בדרך לנאסד"ק" כלכליסט
Glassbox, a technology company, has completed its IPO on the Tel Aviv Stock Exchange, raising approximately 312 million shekels ($96 million). The company, which operates in the SaaS model for analysis and optimization of user experiences in digital assets, was valued at 1.14 billion shekels ($350 million) before the money. The IPO is seen as a significant milestone for Glassbox and a testament to its commitment to continued growth. The company plans to pave the way for other technology companies to go public. Glassbox was founded in 2010 and currently supports over a trillion customer journeys per year for over 350 customers.
Public TradingCustomersAcquisition
growth-positive
Glassbox raises $100 million at a half-billion valuation in Tel Aviv Stock Exchange IPO
Israeli software startup Glassbox has raised $100 million in its initial public offering (IPO) on the Tel Aviv Stock Exchange (TASE), giving it a post-listing valuation of nearly $500 million. The company, which has developed an analytics platform for web and mobile applications, plans to use the funds to expand its global presence and reach, and invest in technology innovation for its SaaS platform. Glassbox CEO Yaron Morgenstern said the company also plans to double its workforce, which currently numbers 230 employees.
Public TradingInvestmentExpand
growth-positive
Glassbox files for TASE IPO at $350m valuation
Israeli software company Glassbox has filed a prospectus for an IPO on the Tel Aviv Stock Exchange (TASE), with market sources suggesting the company will try to raise $50-70 million at a company valuation of about $350 million. Glassbox provides businesses with big-data behavioral solutions and content analytics solutions for web and mobile apps. The companys international customers include Citibank, Wells Fargo, Verizon and Expedia. Glassbox had $31 million revenue in 2020, up 40% from 2019, and a net loss of $14 million. In late 2020, Glassbox acquired UK rival SessionCam for $20 million.
Public TradingAcquisition
growth-positive
Glassbox aims to go public on TASE at a $400 million valuation
Israeli software startup Glassbox is planning to go public on the Tel Aviv Stock Exchange, aiming to raise $100 million at a valuation of over $400 million. The IPO is expected to take place in May. The company has developed a system that allows organizations to track user app activity. Glassbox has raised $72.5 million so far, with the last investment round taking place in April 2020. The company also acquired British SessionCam for $40 million in October 2020.
InvestmentAcquisitionPublic Trading
growth-positive
Glassbox Acquires SessionCam and Accelerates Vision to Deliver Frictionless Digital Journeys
Digital Experience analytics provider Glassbox has acquired digital customer experience provider SessionCam. The acquisition will allow Glassbox to provide a more complete view of web and mobile interactions to a larger number of businesses across various sectors. The combined company has over 300 customers worldwide, including six of the worlds largest banks and leading brands like SoFi, Singapore Airlines, John Lewis, SuperDry, Admiral and Experian. This acquisition follows Glassboxs recent $40M financing and continued rapid growth in financial services, telecommunications, retail and insurance sectors.
AcquisitionCustomersInvestment
growth-positive
Glassbox raises $40 million to track customer journeys with AI
Glassbox, a company that designs automated solutions to optimise web and mobile apps, has raised $40 million in a funding round. The funds will be used to expand the companys team globally and further enhance its existing products. Glassboxs product is built upon four pillars: customer experience analytics, risk management and compliance, experience performance analytics, and customer support optimisation. The companys investments in AI and machine learning manifest in its customer behaviour and churn prediction, real-time fraud detection and prevention, and anomaly detection systems. Glassbox has nearly 100 clients including Air Canada and Investec.
InvestmentExpand
growth-positive
Glassbox Launches Digital Experience Orchestration Platform on Salesforce AppExchange
Glassbox has integrated its Digital Experience Orchestration and big data analytics solution with Salesforce.coms AppExchange. This will allow customer service agents to benefit from real-time and historical session replays from web and mobile devices, enabling them to identify and address customer queries more effectively. The integration is a key priority for Glassbox as it continues to scale up its business. Many of Glassboxs key customers already use Salesforce.
CustomersPartnersExpand
growth-positive
Big data enterprise co Glassbox raises $25m
Israeli big data software enterprise company Glassbox has closed a $25 million financing round led by Updata Partners, with participation from Ibex Investors and Gefen Capital. The company, which has raised $32.5 million since its founding in 2010, will use the funds for international growth and product development related to automatic insight capabilities. Glassbox enables organizations to manage and optimize the digital lifecycle of their web and mobile customers, offering big data, behavioral analytics, session replay, free-text search, application monitoring, and machine learning capabilities.
InvestmentExpand
growth-positive
Glassbox Digital Predicts 2017 to be the Year Digital Transformation Comes of Age
Glassbox has identified the top trends that organisations will focus on in 2017 to improve customer interactions and transactions across digital channels. The trends include the convergence of web and mobile strategies, the total recording of digital customer journeys, a move away from siloed business analytics, and a step towards machine learning and prescriptive analytics. Glassbox CEO, Yaron Morgenstern, said that digital transformation will continue to be a strategic process, with improvements being made at the front-end and in the back-office to deliver performance gains.
Customers
growth-positive
Clarisite raises $5.5M for international expansion, appoints new CEO
Behavioral analytics startup Clarisite has raised $5.5 million in a series A funding round led by Lazarus Israel Opportunities Fund. The company also announced its new CEO, Yaron Morgenstern, who will oversee the companys international expansion. Clarisites software allows its customers to provide better customer experience on the web and mobile. The companys customers use Clarisite to optimize the customer experience, enhance customer service, improve regulatory compliance and reduce risk exposure.
InvestmentManagement Changes
growth-positive
Website transaction recording co Clarisite raises $1m
Clarisite Ltd. is raising $1 million from the Lazarus Fund of the US and private Israeli investors. The companys product, EyeView, is a system for recording and retaining customers activities on websites, with an initial focus on financial websites. The system does not require modifications to existing systems or to the website, and compresses data volume to less than 5% of the network traffic. The company was founded in 2009 and currently has 11 employees.
Investment
Glassbox Team
Employee Info
| Employees (range) | 201-500 |
| Exact count | 269 |
| Team members | 7 |
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Glassbox Internal
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Admin Info
| Confidence | 101/100 |
| Missing | markets |
| BI Verification | Jenny Sotnik-Talisman |
| Registrar ID | 514525260 |
| Crunchbase | glassboxdigital |
| Phone | +972747022321 |
| Creator | Rachel Wain |
| Creator email | rachelwain18@gmail.com |
| Last updater | Dana Arnon |
| Updater email | dana.arnon@mail.huji.ac.il |
| Last update | 2023-12-17T00:00:00.000Z |
| Created | 2014-10-29T00:00:00.000Z |
| Claimed | Yes |
| Status detail | Acquired by Alicorn on May, 2024 |