Lattice Capital News
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In an interview with TechCrunch after her SXSW appearance, Franklin said Lattice has built an AI HR agent that gives proactive insights and assists employees in one-on-one meetings. The company also has a platform where Lattice clients can create their own custom agents for their businesses. Franklin was adamant that humans must have oversight of any AI technology implemented by a company.
Lattice, an employee performance software company led by Sarah Franklin, is valued at $3 billion and is embracing AI technology to enhance its offerings. At SXSW London, Franklin emphasized the importance of balancing AI adoption with human oversight, arguing that while AI can improve efficiency, it should not replace human workers entirely. Instead, AI should augment human capabilities, maintaining trust and transparency with customers. Lattice has developed an AI HR agent to assist employees and offers a platform for clients to create custom AI agents. Franklin believes that companies prioritizing human connection and responsibility in AI implementation will succeed in the long run.