Lightico
Automated Workflows for Efficient Customer Journeys
Startup B Business Software Est. 2013
Total Raised
$52M
B
Last Round
$10M
6 rounds
Investors
9
9 public
Team
5
51-200 employees
Confidence
100/100
News
11
articles
About
Lightico is an award-winning SaaS platform that empowers businesses to accelerate their customer journeys through automated workflows. With the Lightico Digital Completion Cloud, companies can leverage no-code workflows to easily collect customer eSignatures, documents, and payments, and authenticate ID in real time straight from the customer's smartphone. By unifying the steps of customer-facing processes, businesses enjoy faster and shorter sales and servicing cycles, boost their net promoter score, and significantly improve their completion rates. Hundreds of enterprises, including Fortune 500 companies in highly regulated industries such as finance, insurance, and telecommunications, rely on Lightico to make their customer journeys more efficient and streamlined.
Classification
Sector
Business SoftwareIT, R&D & Data SolutionsSoftware Development ToolsProduct Development ToolsSales & Marketing Solutions
Core Technology
Artificial IntelligenceDeep LearningComputer VisionImage RecognitionPlatforms & InterfacesAPISoftwareMobile
Target Customer
Enterprise & Professional ServicesCall CentersFinancial ServicesFinancial InstitutionsBanksFinancial ProductsInsuranceCommunication ServicesHealthcare & Life SciencesHealthcare
Business Model
B2B2CB2B
Tags
insurance-companieskycpaymentscompliancecustomer-engagementcall-centersretailersfinancial-institutionscollaborationcustomer-experiencebanksonline-retailerscustomer-servicecustomer-retentionsales-automationmobile-payments
Funding & Events
Nov 2020
B Round $13M
Oxx, lool ventures, Crescendo Venture Partners, Mangrove Capital Partners, Spinach Angels, Capital One Ventures, Harmony Partners, OurCrowd
Jun 2023
M&A Undisclosed
Jul 2022
Convertible Debt $10M
OurCrowd
Jul 2021
B Round $14M
Capital One Ventures (Lead), Poalim Equity, lool ventures, Mangrove Capital Partners, Crescendo Venture Partners
Jul 2019
A Round $14.5M
Mangrove Capital Partners (Lead), Spinach Angels, Crescendo Venture Partners, lool ventures
Jan 2018
Seed $500K
Mangrove Capital Partners, lool ventures
Apr 2017
Pre-Seed Undisclosed
Spinach Angels
News (11)
Jun 12, 2023 · www.calcalistech.com
growth-positive
Lightico acquires Vizolution after laying off 25% of workforce | CTech
PartnersExpand
Feb 5, 2023 · www.calcalist.co.il
growth-negative
Lightico lays off 25% of team in second round of cutbacks | CTech
Layoffs
May 27, 2022 · www.abfjournal.com
growth-positive
Inovatec Partners with Lightico to Deliver Digitally Complete Customer Journeys for Lenders - ABFJournal
Partners
Sep 27, 2021 · www.calcalistech.com
growth-positive
Fintech company Lightico hires Rachel Lipschitz-Levy as Director of Revenue Operations
Expand
Jul 19, 2021 · www.calcalistech.com
growth-positive
Capital One Ventures makes second investment in Lightico in less than ten months
InvestmentExpand
Apr 27, 2021 · nocamels.com
growth-positive
Out With The Fax: Lightico Streamlines Digital Interactions With Client-Focused Platform
CustomersPartnersInvestment
Nov 10, 2020 · en.globes.co.il
growth-positive
Secure customer interaction co Lightico raises $13m
Investment
May 19, 2020 · www.americanbanker.com
growth-positive
The messaging tool that let Happy State Bank take its lending online
CustomersPartners
Nov 19, 2019 · martechseries.com
growth-positive
Sapiens Expands Its Partnership Ecosystem With Lightico to Enhance Digital Customer Interactions for the Insurance Market
Partners
Jul 9, 2019 · venturebeat.com
growth-positive
Lightico raises $14.5 million to help businesses complete transactions over the phone
Investment
Jan 29, 2018 · www.businesswire.com
Lightico Joins NICE inContact DEVone Program with New Mobile Collaboration Tools to Accelerate the Sales Experience
Details
Product Stage
Released
Employees
51-200
Exact Count
123
District
Center District
Founded
2013
Registrar
515249837
Crunchbase
lightico
Locations
HaHashmonaim Street 121, Tel Aviv-Yafo, Israel
140 Broadway, New York, NY, USA
Links
Website
LinkedIn
Twitter
Facebook
Careers
Admin
Last Update
Sep 28, 2024
Verified by
Natalia Golczar
Claimed
Yes
Missing
markets
Team (5)
Zviki Ben-Ishay
Co-founder & CEO
Founder
Omri Braun
Co-founder & COO
Founder
Justin Josh
Co-founder & CTO
Founder
Gaby Young
VP Marketing
Moris Malka
VP Strategic Partnerships