Callvu Overview
Callvu is reimagining the way brands digitally transform their customer experience. As a pioneer in no-code CX development and automation, CallVU empowers modern enterprises to rapidly digitize and automate CX journeys and deploy them anywhere they engage customers. By removing friction from sales and service interactions, our clients cut costs, convert more sales and keep customers happy.
Cumulative Funding Raised Over Time ($)
$8.0MAug 2021
$9.0MFeb 2013
$14.0MJul 2017
$17.0MJun 2016
Latest News
growth-positive
FICX Secures $8M in Funding to Launch No-Code CX Automation Platform
FICX, a CX Automation innovator, has secured $8 million in Series B funding to accelerate the development of its software platform for digitizing and automating customer processes. The funding round was led by NAventures and Prytek, with participation from Liberty Global Ventures. FICXs no-code approach to customer experience allows companies to rapidly digitize and automate broken customer journeys across various channels. The company plans to expand its core platform and drive market adoption of its CX Automation tools. The global market for customer experience software management is expected to reach $14.45 billion by 2025. FICXs customers include National Bank of Canada, Bank Leumi, Banca Transylvania, and the Israeli Ministry of Health.
Investment
growth-positive
CallVU Offers Contact Center Collaboration at No Charge to Help Nice inContact Customers Respond to COVID-19
CallVU, a digital call experience platform, is offering contact centers using NICE inContact CXone™ cloud contact center platform a program to provide a more interactive call experience at no charge for the first month. This program aims to mitigate the impact of brick and mortar closures by bridging the gap between in-store visits and calls into the contact center. CallVUs collaboration app allows agents to cobrowse, content share, and video chat with customers, making the contact center feel more like an in-store experience. The program is available for current CXone customers with no monthly fee, commitment, or contract for 30 days. CallVU is working with NICE inContact to make collaboration capabilities immediately available to their clients.
Customers
CallVU teams up with Banca Transilvania to boost mobile banking - FinTech Futures
NICE Robotic Process Automation Announces Partnership with CallVU to Drive Seamless End-to-End Customer Experience
growth-positive
Interview with Ori Faran, Chief Executive Officer at CallVU
The article features an interview with Ori Faran, the founder of CallVU, a company that offers a digital engagement automation solution for contact centers. CallVU differentiates itself by providing a broad solution that covers the entire customer journey. They offer self-service tools that can be initiated through various channels and follow through the interaction between customers and agents. CallVU is a pioneer in Visual IVR technology and is adding conversational capabilities to enhance customer interactions. The company leverages automation and BI/Analytics tools to provide real-time visibility into business operations and customer experiences. They have integrations with CRM vendors like Salesforce and Oracle. Ori Faran predicts that predictive analytics will be impactful in leveraging personal data for targeted offers. CallVU focuses on hiring talented individuals to achieve their goals. The article does not mention any specific customers, partners, investment or acquisition details.
CustomersPartners
| Sector | Business Software |
Funding
| Total funding | $17M |
| Last funding | $8M |
| Stage | B |
| Rounds | 4 |
| Investors | 11 |
Team Members
5
Employees: 11-50
Web & Social Links
| Website | callvu.com |
| App Store | App Store |
| Google Play | Google Play |
Locations
Ha-Umanim Street 7, Tel Aviv-Yafo, Israel
1000 N West St ste 1501, Wilmington, DE, USA
Photos & Videos
4 item(s)
Callvu Business
Business models
B2B
Product stage
Released
Employees
11-50
Sector
Business SoftwareSales & Marketing Solutionse-Commerce ToolsTarget Customer
Financial ServicesFinancial InstitutionsBanksEnterprise & Professional ServicesEnterprisesCore Technology
Artificial IntelligenceNatural Language ProcessingTags (20)
data-visualizationchatuser-experiencesaascollaborationmessagingcrmcustomer-servicemobile-applicationsivrservice-providerscall-centersbanksmarketingcloudinsurance-companiesautomationfinancial-institutionsnatural-language-processingartificial-intelligenceGeographic Markets
GlobalCallvu Financials
$17M
Total funding
Undisclosed
Capital raised
$8M
Last funding
B
Funding stage
4
Total rounds
11
Investors
Cumulative Funding Raised Over Time ($)
$8.0MAug 2021
$9.0MFeb 2013
$14.0MJul 2017
$17.0MJun 2016
Private Equity Funding
B Round
Aug 2021
$8M
Prytek Ventures (Lead)
,
Liberty Global Ventures, NAventures
A Round
Jul 2017
$5M
NICE, 2B.VC, AmTrust Financial Services, AfterDox
A Round
Jun 2016
$3M
2B.VC, NICE, Liberty Global Ventures, AfterDox
Seed
Feb 2013
$1M
Office of the Chief Scientist, BATM, PLUS Ventures, Explore Ventures
Callvu Lifecycle
Cumulative Funding Raised Over Time
$8.0MAug 2021
$9.0MFeb 2013
$14.0MJul 2017
$17.0MJun 2016
All Events
B Round
Aug 2021
$8M
Prytek Ventures (Lead)
,
Liberty Global Ventures, NAventures
A Round
Jul 2017
$5M
NICE, 2B.VC, AmTrust Financial Services, AfterDox
A Round
Jun 2016
$3M
2B.VC, NICE, Liberty Global Ventures, AfterDox
Seed
Feb 2013
$1M
Office of the Chief Scientist, BATM, PLUS Ventures, Explore Ventures
Callvu News
11 articles
growth-positive
FICX Secures $8M in Funding to Launch No-Code CX Automation Platform
FICX, a CX Automation innovator, has secured $8 million in Series B funding to accelerate the development of its software platform for digitizing and automating customer processes. The funding round was led by NAventures and Prytek, with participation from Liberty Global Ventures. FICXs no-code approach to customer experience allows companies to rapidly digitize and automate broken customer journeys across various channels. The company plans to expand its core platform and drive market adoption of its CX Automation tools. The global market for customer experience software management is expected to reach $14.45 billion by 2025. FICXs customers include National Bank of Canada, Bank Leumi, Banca Transylvania, and the Israeli Ministry of Health.
Investment
growth-positive
CallVU Offers Contact Center Collaboration at No Charge to Help Nice inContact Customers Respond to COVID-19
CallVU, a digital call experience platform, is offering contact centers using NICE inContact CXone™ cloud contact center platform a program to provide a more interactive call experience at no charge for the first month. This program aims to mitigate the impact of brick and mortar closures by bridging the gap between in-store visits and calls into the contact center. CallVUs collaboration app allows agents to cobrowse, content share, and video chat with customers, making the contact center feel more like an in-store experience. The program is available for current CXone customers with no monthly fee, commitment, or contract for 30 days. CallVU is working with NICE inContact to make collaboration capabilities immediately available to their clients.
Customers
CallVU teams up with Banca Transilvania to boost mobile banking - FinTech Futures
NICE Robotic Process Automation Announces Partnership with CallVU to Drive Seamless End-to-End Customer Experience
growth-positive
Interview with Ori Faran, Chief Executive Officer at CallVU
The article features an interview with Ori Faran, the founder of CallVU, a company that offers a digital engagement automation solution for contact centers. CallVU differentiates itself by providing a broad solution that covers the entire customer journey. They offer self-service tools that can be initiated through various channels and follow through the interaction between customers and agents. CallVU is a pioneer in Visual IVR technology and is adding conversational capabilities to enhance customer interactions. The company leverages automation and BI/Analytics tools to provide real-time visibility into business operations and customer experiences. They have integrations with CRM vendors like Salesforce and Oracle. Ori Faran predicts that predictive analytics will be impactful in leveraging personal data for targeted offers. CallVU focuses on hiring talented individuals to achieve their goals. The article does not mention any specific customers, partners, investment or acquisition details.
CustomersPartners
CallVU Chosen by International Credit Card Provider to Simplify and Secure Customer Interactions with Advanced Biometric Authentication
growth-negative
CSO
According to a report, Trustwave found that botnets are responsible for over 95% of malicious web traffic globally. Trustwave implemented a network of honeypots in multiple countries to conduct the research. The article highlights the prevalence of botnets in cyberattacks and the need for effective cybersecurity measures.
Customers
growth-positive
CallVU Conversational IVR brings virtual assistant capability to the call center
CallVUs Conversational IVR technology improves the call center experience by allowing callers to use natural language to access the service they need. The system eliminates the need for navigating long menus and provides a highly visual experience. By 2020, it is estimated that 70% of households will have a digital assistant, and one in four corporate customer service operations will integrate virtual customer assistant technology. Financial services are leading the way in implementing this technology, and it is expected to spread to other industries. Conversational IVR becomes more responsive as it addresses more requests and can recognize emotions in the future. CallVU believes that this technology will be essential for any customer service-oriented organization.
CustomersPartners
CallVU's Conversational IVR First to Combine Voice Assistance Technology with Visual Customer Experience
growth-positive
NICE Funding! CallVU Raises $3 Million - Finovate
CallVU, a digital engagement platform developer, has raised $3 million in new funding in a round led by Liberty Global Ventures. The investment will help the company improve its technology and grow internationally. CallVU also plans to develop a joint go-to-market approach with NICE Systems, which will involve opening new offices and hiring talent. Liberty Global Ventures is the lead investor and operates in 14 countries. CallVU was named a Cool Vendor in CRM Customer Service and Support in Gartners 2016 report.
InvestmentPartners
growth-positive
NICE Funding! CallVU Raises $3 Million - Finovate
CallVU, a digital engagement platform developer, has raised $3 million in new funding in a round led by Liberty Global Ventures. The investment will help the company improve its technology and expand internationally. CallVU also plans to develop a joint go-to-market approach with NICE Systems, which will involve opening new offices and hiring talent. Liberty Global Ventures is the lead investor and operates in 14 countries. CallVU was featured in Gartners 2016 report and is headquartered in Tel Aviv, Israel.
InvestmentPartnersExpand
Callvu Team
Employee Info
| Employees (range) | 11-50 |
| Exact count | 36 |
| Team members | 5 |
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Callvu Internal
Recent Updates
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Admin Info
| Confidence | 102/100 |
| Missing | markets |
| BI Verification | Yanina Wainscheinker |
| Registrar ID | 514747278 |
| Crunchbase | callvu |
| Creator | Arielle Smolin |
| Creator email | ari.smolin@gmail.com |
| Last updater | Jenny Sotnik-Talisman |
| Updater email | genys30@yahoo.com |
| Last update | 2022-01-09T00:00:00.000Z |
| Created | 2013-10-02T00:00:00.000Z |
| Claimed | Yes |