Lightico Overview
Lightico is an award-winning SaaS platform that empowers businesses to accelerate their customer journeys through automated workflows. With the Lightico Digital Completion Cloud, companies can leverage no-code workflows to easily collect customer eSignatures, documents, and payments, and authenticate ID in real time straight from the customer's smartphone. By unifying the steps of customer-facing processes, businesses enjoy faster and shorter sales and servicing cycles, boost their net promoter score, and significantly improve their completion rates. Hundreds of enterprises, including Fortune 500 companies in highly regulated industries such as finance, insurance, and telecommunications, rely on Lightico to make their customer journeys more efficient and streamlined.
Cumulative Funding Raised Over Time ($)
—Apr 2017
$500KJan 2018
$15.0MJul 2019
$29.0MJul 2021
$39.0MJul 2022
$52.0MNov 2020
Latest News
growth-positive
Lightico acquires Vizolution after laying off 25% of workforce | CTech
Israeli fintech startup Lightico has announced its acquisition of European customer experience technology provider Vizolution. The merger aims to create a global leader in B2B2C digital completion for the financial services and telecom industries. Lightico plans to double its headcount following the acquisition. The deal will combine Vizolutions solutions with Lighticos digital completion platform. Lightico had previously undergone two rounds of layoffs, but this acquisition will allow the company to scale rapidly. Lightico raised $14 million in a Series B funding round led by Capital One Ventures in July 2021.
PartnersExpand
growth-negative
Lightico lays off 25% of team in second round of cutbacks | CTech
Fintech startup Lightico has announced a second round of layoffs, with 20 employees being let go, accounting for 25% of its workforce. The company had previously laid off 20 employees in March 2021. CEO Zviki Ben Ishay stated that the layoffs were necessary to reach profitability and control the companys destiny. Lighticos business sector is not experiencing a slowdown, but high marketing costs require burning money to grow. The company raised $14 million in a Series B funding round led by Capital One Ventures in July 2021, bringing the total round to $27 million. Hapoalim Bank, lool Ventures, Crescendo Venture Partners, and Mangrove Capital Partners also participated in the funding round. Lighticos digital completion platform is used by major companies in various industries.
Layoffs
growth-positive
Inovatec Partners with Lightico to Deliver Digitally Complete Customer Journeys for Lenders - ABFJournal
Inovatec Systems has reached a partnership agreement with Lightico to provide digitally complete customer journeys to lenders in North America. Through this partnership, lenders can access Lighticos capabilities directly through the Inovatec LOS. Inovatecs cloud-based solutions enable lenders to expedite underwriting and improve loan management through intelligent automation. In addition to integrating Lighticos features into its LOS platform, Inovatec plans to add them to its LMS Consumer Direct portal in the future.
Partners
growth-positive
Fintech company Lightico hires Rachel Lipschitz-Levy as Director of Revenue Operations
Lightico, a B2C digital completion cloud solution company, has appointed Rachel Lipschitz-Levy as its new Director of Revenue Operations. Lipschitz-Levy joins after 14 years at Google Israel. Lighticos digital completion platform is used by major companies in various industries. The company plans to recruit about 30 more employees and double its staff in Israel within the coming year.
Expand
growth-positive
Capital One Ventures makes second investment in Lightico in less than ten months
Lightico, an Israeli digital customer experience solutions provider, has announced an additional $14 million in its Series B funding round, bringing the total round to $27 million. The company also reported a 230% growth in 2020. The funding will support Lighticos operations, including the rollout of its Digital Completion Cloud and the addition of 30 new hires. Lighticos clients include Capital One, MetLife, and GlaxoSmithKline. The companys platform allows businesses to collect documents, verify identification, and accept payments from customers smartphones. Capital One Ventures expressed confidence in Lighticos platform and its potential in the market.
InvestmentExpand
| Sector | Business Software |
Funding
| Total funding | $52M |
| Last funding | $10M |
| Stage | B |
| Rounds | 6 |
| Investors | 9 |
Team Members
5
Employees: 51-200
Web & Social Links
| Website | www.lightico.com |
| Careers | Careers page |
Locations
HaHashmonaim Street 121, Tel Aviv-Yafo, Israel
140 Broadway, New York, NY, USA
Photos & Videos
7 item(s)
Lightico Business
Business models
B2B2C, B2B
Product stage
Released
Employees
51-200
Sector
Business SoftwareIT, R&D & Data SolutionsSoftware Development ToolsProduct Development ToolsSales & Marketing SolutionsTarget Customer
Enterprise & Professional ServicesCall CentersFinancial ServicesFinancial InstitutionsBanksFinancial ProductsInsuranceCommunication ServicesHealthcare & Life SciencesHealthcareCore Technology
Artificial IntelligenceDeep LearningComputer VisionImage RecognitionPlatforms & InterfacesAPISoftwareMobileTags (16)
insurance-companieskycpaymentscompliancecustomer-engagementcall-centersretailersfinancial-institutionscollaborationcustomer-experiencebanksonline-retailerscustomer-servicecustomer-retentionsales-automationmobile-paymentsGeographic Markets
GlobalNorth AmericaEuropeLightico Financials
$52M
Total funding
Undisclosed
Capital raised
$10M
Last funding
B
Funding stage
6
Total rounds
9
Investors
Cumulative Funding Raised Over Time ($)
—Apr 2017
$500KJan 2018
$15.0MJul 2019
$29.0MJul 2021
$39.0MJul 2022
$52.0MNov 2020
Private Equity Funding
Convertible Debt
Jul 2022
$10M
OurCrowd
B Round
Jul 2021
$14M
Capital One Ventures (Lead)
,
Poalim Equity, lool ventures, Mangrove Capital Partners, Crescendo Venture Partners
B Round
Nov 2020
$13M
Oxx, lool ventures, Crescendo Venture Partners, Mangrove Capital Partners, Spinach Angels, Capital One Ventures, Harmony Partners, OurCrowd
A Round
Jul 2019
$14.5M
Mangrove Capital Partners (Lead)
,
Spinach Angels, Crescendo Venture Partners, lool ventures
Seed
Jan 2018
$500K
Mangrove Capital Partners, lool ventures
Pre-Seed
Apr 2017
Undisclosed
Spinach Angels
Mergers & Acquisitions
MNAEvent
Jun 2023
Undisclosed
Lightico Lifecycle
Cumulative Funding Raised Over Time
—Apr 2017
$500KJan 2018
$15.0MJul 2019
$29.0MJul 2021
$39.0MJul 2022
$52.0MNov 2020
All Events
Convertible Debt
Jul 2022
$10M
OurCrowd
B Round
Jul 2021
$14M
Capital One Ventures (Lead)
,
Poalim Equity, lool ventures, Mangrove Capital Partners, Crescendo Venture Partners
B Round
Nov 2020
$13M
Oxx, lool ventures, Crescendo Venture Partners, Mangrove Capital Partners, Spinach Angels, Capital One Ventures, Harmony Partners, OurCrowd
A Round
Jul 2019
$14.5M
Mangrove Capital Partners (Lead)
,
Spinach Angels, Crescendo Venture Partners, lool ventures
Seed
Jan 2018
$500K
Mangrove Capital Partners, lool ventures
Pre-Seed
Apr 2017
Undisclosed
Spinach Angels
MNAEvent
Jun 2023
Undisclosed
Lightico News
11 articles
growth-positive
Lightico acquires Vizolution after laying off 25% of workforce | CTech
Israeli fintech startup Lightico has announced its acquisition of European customer experience technology provider Vizolution. The merger aims to create a global leader in B2B2C digital completion for the financial services and telecom industries. Lightico plans to double its headcount following the acquisition. The deal will combine Vizolutions solutions with Lighticos digital completion platform. Lightico had previously undergone two rounds of layoffs, but this acquisition will allow the company to scale rapidly. Lightico raised $14 million in a Series B funding round led by Capital One Ventures in July 2021.
PartnersExpand
growth-negative
Lightico lays off 25% of team in second round of cutbacks | CTech
Fintech startup Lightico has announced a second round of layoffs, with 20 employees being let go, accounting for 25% of its workforce. The company had previously laid off 20 employees in March 2021. CEO Zviki Ben Ishay stated that the layoffs were necessary to reach profitability and control the companys destiny. Lighticos business sector is not experiencing a slowdown, but high marketing costs require burning money to grow. The company raised $14 million in a Series B funding round led by Capital One Ventures in July 2021, bringing the total round to $27 million. Hapoalim Bank, lool Ventures, Crescendo Venture Partners, and Mangrove Capital Partners also participated in the funding round. Lighticos digital completion platform is used by major companies in various industries.
Layoffs
growth-positive
Inovatec Partners with Lightico to Deliver Digitally Complete Customer Journeys for Lenders - ABFJournal
Inovatec Systems has reached a partnership agreement with Lightico to provide digitally complete customer journeys to lenders in North America. Through this partnership, lenders can access Lighticos capabilities directly through the Inovatec LOS. Inovatecs cloud-based solutions enable lenders to expedite underwriting and improve loan management through intelligent automation. In addition to integrating Lighticos features into its LOS platform, Inovatec plans to add them to its LMS Consumer Direct portal in the future.
Partners
growth-positive
Fintech company Lightico hires Rachel Lipschitz-Levy as Director of Revenue Operations
Lightico, a B2C digital completion cloud solution company, has appointed Rachel Lipschitz-Levy as its new Director of Revenue Operations. Lipschitz-Levy joins after 14 years at Google Israel. Lighticos digital completion platform is used by major companies in various industries. The company plans to recruit about 30 more employees and double its staff in Israel within the coming year.
Expand
growth-positive
Capital One Ventures makes second investment in Lightico in less than ten months
Lightico, an Israeli digital customer experience solutions provider, has announced an additional $14 million in its Series B funding round, bringing the total round to $27 million. The company also reported a 230% growth in 2020. The funding will support Lighticos operations, including the rollout of its Digital Completion Cloud and the addition of 30 new hires. Lighticos clients include Capital One, MetLife, and GlaxoSmithKline. The companys platform allows businesses to collect documents, verify identification, and accept payments from customers smartphones. Capital One Ventures expressed confidence in Lighticos platform and its potential in the market.
InvestmentExpand
growth-positive
Out With The Fax: Lightico Streamlines Digital Interactions With Client-Focused Platform
Israeli startup Lightico has developed a software-as-a-service platform that simplifies and accelerates the complex identification verification process for banks and businesses. The platform allows customers to easily provide necessary documents and information through a mobile app, streamlining the process and reducing the need for manual intervention. Lightico has received significant interest and has expanded its customer base, particularly during the COVID-19 pandemic. The company raised $13 million in funding in November 2020, bringing its total funding to $27 million. Lightico works with several banks and has customers in multiple countries, including the US, UK, Germany, France, Mexico, Spain, South Africa, and Japan.
CustomersPartnersInvestment
growth-positive
Secure customer interaction co Lightico raises $13m
Lightico, an Israeli digital customer interactions company, has completed a $13 million financing round led by Oxx. The funds will be used to accelerate adoption of Lighticos customer interaction platform. The platform allows for quick and secure processing of bank loans and insurance claims. Lightico creates a virtual collaboration window between businesses and their clients, enabling document sharing, eSignatures, payments, and identification and verification. The investment is a strong vote of confidence in Lighticos mobile-first platform and its success during the challenging first half of 2020.
Investment
growth-positive
The messaging tool that let Happy State Bank take its lending online
Happy State Bank, based in Amarillo, Texas, has turned to digital solutions from Lightico and MANTL to serve customers more efficiently during the pandemic. The bank uses Lighticos platform to gather signatures, set up new accounts, and speed up the application process for Paycheck Protection Program loans. It also utilizes MANTLs online account-opening software for basic consumer accounts. The bank has seen a surge in the use of these digital platforms and is now considering adopting more new technologies to create a seamless experience for its customers. Despite the shift to digital, the bank has also found creative workarounds, such as conducting business through a slot in the door in branches without drive-through lanes.
CustomersPartners
growth-positive
Sapiens Expands Its Partnership Ecosystem With Lightico to Enhance Digital Customer Interactions for the Insurance Market
Sapiens International Corporation has partnered with Lightico to streamline the last mile of the insurance customer journey. Lightico offers a next-generation platform for digital customer interactions in the insurance market. The partnership aims to deliver instant digital experiences to customers by eliminating paperwork and redundant phone calls. Sapiens will offer its core P&C and life, pension, and annuities solutions along with Lighticos platform to speed up sales, improve customer satisfaction, and reduce claims cycle times. The partnership is expected to shift paperwork to digital processes and enhance the customer experience for insurers.
Partners
growth-positive
Lightico raises $14.5 million to help businesses complete transactions over the phone
Lightico, a customer collaboration software startup, has announced a $14.5 million investment led by Mangrove Capital Partners. The investment will help expand the companys global presence and accelerate product development. Lighticos suite of micro-apps facilitates various customer transaction types, streamlining steps across different channels. The company has seen significant growth in employee headcount, revenue, and customer base. Lighticos products integrate with popular CRM platforms and contact center solutions. The investment is expected to further enhance the companys success in the industry.
Investment
Lightico Joins NICE inContact DEVone Program with New Mobile Collaboration Tools to Accelerate the Sales Experience
Lightico Team
Employee Info
| Employees (range) | 51-200 |
| Exact count | 123 |
| Team members | 5 |
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Lightico Internal
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Admin Info
| Confidence | 100/100 |
| Missing | markets |
| BI Verification | Natalia Golczar |
| Registrar ID | 515249837 |
| Crunchbase | lightico |
| Phone | +97239446122 |
| Last updater | Dana Arnon |
| Updater email | dana.arnon@mail.huji.ac.il |
| Last update | 2024-01-11T00:00:00.000Z |
| Created | 2016-12-25T00:00:00.000Z |
| Claimed | Yes |