Minded Overview
Minded helps customer experience (CX) teams reduce ticket volumes by 50-70% by deploying AI agents trained from the interactions of top-performing human agents. The company’s AI agents integrate seamlessly with CRM systems, help centers, and back-office tools to perform human-level support tasks. Minded’s AI agents can take actions via APIs, access and interpret help center articles, and communicate directly with customers through email and chat, effectively replacing traditional support outsourcing. By learning from historical support tickets, executing multi-party conversations, and automating tasks that typically require human intervention, Minded enables companies—from leading Amazon brands to fintech unicorns—to handle up to 70% of their support workload with greater efficiency and accuracy.
Latest News
| Sector | Business Software |
Funding
| Total funding | Undisclosed |
| Last funding | Undisclosed |
| Stage | Pre-Funding |
| Rounds | 0 |
| Investors | 0 |
Team Members
2
Employees: 1-10
Web & Social Links
| Website | www.minded.com |
Locations
Tel Aviv District, Israel
Photos & Videos
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Minded Business
Sector
Business SoftwareSales & Marketing Solutionse-Commerce ToolsTarget Customer
Enterprise & Professional ServicesSMBs & SMEsEnterprisesService ProvidersCommerce & RetailGovernment & CityConsumersProfessionals & Gig EconomyWebsite OwnersCore Technology
Artificial IntelligenceChatbotsTags (3)
chatbotcustomer-engagementcustomer-successMinded Financials
Minded Lifecycle
Minded News
1 articleMinded Team
Employee Info
| Employees (range) | 1-10 |
| Exact count | 7 |
| Team members | 2 |
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Minded Internal
Recent Updates
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Admin Info
| Confidence | 81/100 |
| Missing | sector, video or image, funding rounds, markets, not claimed |
| BI Verification | Jenny Sotnik-Talisman |
| Registrar ID | 516831294 |
| Creator | Matan Eblagon |
| Creator email | matane@sncentral.org |
| Last update | 2023-09-18T00:00:00.000Z |
| Created | 2023-09-18T00:00:00.000Z |