Roojoom News
3 articles
growth-positive
Roojoom Designated by Gartner as a 2020 Cool Vendor in AI for Customer Analytics
Roojoom, an AI-based personal Journey Orchestration platform, has been designated a Cool Vendor by Gartner in the area of AI for customer analytics. The recognition highlights Roojooms unique approach and early adopters, including AT&T and Comcast. The platform offers solutions for effective customer journeys and demonstrates a lift in business KPIs within weeks. Roojooms AI-driven engines guide individual journeys across channels until the target is reached. The article emphasizes the companys focus on achieving customer engagement and optimizing customer service. The impact of the article on Roojoom is growth-positive.
CustomersPartners
growth-positive
Roojoom's New Platform Management of the Customer Journey
Roojoom, an innovator in Personal Journey Hubs, is introducing a major breakthrough in large enterprise mindset and management with its Customer Journey Management (CJM) platform. The platform automates both the execution and experience generation, setting goals for each customer journey stage and mapping out content, interactions, and channels based on personal information. This eliminates conflict, clunk, and cost, creating an endless value-cycle where increased engagement with customers leads to understanding them better and higher engagement. The CJM platform is currently being piloted by select clients and will be released to the public later this year.
Customers
growth-positive
Roojoom Closes $600K Seed To Push Its Online Tutorial-Builder At More Businesses
Israeli startup Roojoom has closed a $600,000 seed round from 2B Angels and private investors. The startup has built a presentation creation platform that allows businesses to create online tutorials and manuals using content from around the web. The platform has high engagement levels, with readers spending over 9 minutes on average. Roojoom plans to use the funding to develop its product offerings for businesses, focusing on content marketing and training. The company differentiates itself by offering a guided learning experience and allowing businesses to increase brand awareness and repurpose available content. Roojooms current b2b customers include Microsoft Ventures, Clarizen, and eToro.
Investment
