Staircase Overview
Staircase is a relationship intelligence platform for customer success teams that scales human relationships in order to drive growth and retention. Staircase’s predictive data processing and AI-based technology help monitor, scale, and develop strong relationships by analyzing thousands of real-time engagements between clients and vendors, including by email, chat, video, and phone. Staircase’s machine-generated visibility enables customer success teams to shift from a reactive to a preventative and proactive operating mode, with the goal of driving customer growth and retention. Staircase provides its users with customer insights, team performance, analytics, data-driven action plans, relationship mapping, and opportunities for growth.
Cumulative Funding Raised Over Time ($)
Latest News
| Sector | Business Software |
Funding
| Total funding | $6M |
| Last funding | $2M |
| Stage | Acquired |
| Rounds | 2 |
| Investors | 2 |
Team Members
2
Employees: 1-10
Web & Social Links
| Website | staircase.ai |
| Careers | Careers page |
Locations
Tel Aviv-Yafo, Israel
101 S Topanga Canyon Blvd #198, Topanga, CA 90290, USA
Photos & Videos
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Staircase Business
Sector
Business SoftwareIT, R&D & Data SolutionsData Analysis & Decision SupportSales & Marketing Solutionse-Commerce ToolsTarget Customer
Enterprise & Professional ServicesEnterprisesCore Technology
Artificial IntelligenceGenerative AIDeep LearningMachine LearningPlatforms & InterfacesWebTags (7)
customer-serviceuser-experienceenterprise-solutionsuser-engagementartificial-intelligencedata-analyticscustomer-engagementGeographic Markets
GlobalStaircase Financials
Cumulative Funding Raised Over Time ($)
Private Equity Funding
Public Offering / Exit
Staircase Lifecycle
Cumulative Funding Raised Over Time
All Events
Staircase News
2 articlesStaircase Team
Employee Info
| Employees (range) | 1-10 |
| Exact count | 10 |
| Team members | 3 |
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Staircase Internal
Recent Updates
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Admin Info
| Confidence | 97/100 |
| Missing | video or image, markets |
| BI Verification | Maor Perlov |
| Registrar ID | 516371168 |
| Creator | Roxanne Sluszny |
| Creator email | roxanne.sluszny@sncentral.org |
| Last updater | Lincoln Aftergood |
| Updater email | lincoln.a@sncentral.org |
| Last update | 2024-07-03T00:00:00.000Z |
| Created | 2021-06-20T00:00:00.000Z |
| Claimed | Yes |
| Status detail | Acquired by Gainsight on Aug, 2024 |