Uniphore Overview
Uniphore is a conversational automation technology company. Uniphore sells software for conversational analytics, conversational assistants and conversational security. Uniphore R&D center was established in 2021, following the acquisition of the autonomous customer experience platform Jacada.
Latest News
growth-negative
Uniphore Lays off 76 employees - 10% workforce - LayoffsTracker
Uniphore Technologies, a conversational automation start-up, has laid off 10% of its global workforce, which amounts to 76 employees. This is the second round of layoffs for the company, which became a unicorn in February 2022 after raising $400 million. The layoffs affected the companys operations in India, the US, Europe, Israel, the Middle East, and parts of Asia.
Layoffs
Uniphore Acquires Colabo to Deliver Knowledge AI and Automation
growth-positive
US co Uniphore buys Israeli tech veteran Jacada
Israeli technology company Jacada is being acquired by US company Uniphore. The financial details of the deal were not disclosed. Jacada, founded in 1990, specializes in the automation of customer service processes. The acquisition will position Jacada as a development and excellence center in Herzliya. Uniphore, based in Palo Alto, California, is active in artificial intelligence for customer service. The acquisition will enable businesses to automate key interactions and achieve digital transformation. The market is currently fragmented with various point solutions, and the acquisition aims to address this issue. The Jacada team, intellectual property, and products will become part of Uniphore upon completion of the deal.
Acquisition
Team Members
3
Employees: 51-200
Web & Social Links
| Website | www.uniphore.com/ |
Locations
Herzliya, Israel
Palo Alto, CA, USA
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