VoiceSense Overview
Voicesense specializes in behavioral, predictive speech analytics. The company's award-winning technology analyzes hundreds of speech parameters, leveraging the non-content, acoustic components of speech, such as intonation, pace, and emphasis, and links these patterns to behavioral and personal characteristics. Voicesense analyzes this language-independent and culturally unbiased data using machine-learning techniques and provides personalized predictions of a person's behavior applicable to a wide range of fields including risk management, human capital recruiting and retention, sales conversion, and healthcare.
Cumulative Funding Raised Over Time ($)
$11.0MDec 2020
Latest News
growth-positive
Perisai Paves the Way in Asia - Introducing Voice and Behavioral Risk Assessment for Insurance and Health Sectors. | India Shorts
Voicesense and Bizbaz have announced a joint product called Perisai, designed for insurance, reinsurance, health, and wellness companies. Perisai provides actionable behavioral insights about customers, including risk-taking attitudes and fraudulent probabilities. It also offers information about health and wellness conditions. The product will launch in Asia first, followed by European and U.S. rollouts. The joint venture plans to expand into various sectors in Asia. Bizbaz, backed by HSBC Asset Management, has taken an equity position in Voicesense. Voicesense is a vocal biomarker company that uses machine learning for predictive behavior patterns and wellness assessments. Bizbaz aims to improve the risk assessment process using digital footprints and behavioral sciences.
PartnersCustomers
Exploring the Power of Predictions with Voicesense
growth-positive
Voicesense AI-based call center solution throws down a challenge to competitors - InfotechLead
Voicesense, a provider of speech analytics and call center solutions, has announced predictive analytics-based enhancements to its call center offering. The new version provides call center operators with an automated framework for predicting customer and agent behaviors during live operations. The AI-based solution analyzes live or pre-recorded audio to generate behavioral predictive analytics based on personality tendencies. This real-time, automated analysis improves decision making and can be used in various industries. Voicesense competes with leading call center analytics providers like NICE, Verint, and Call Miner. The company is currently offering a proof-of-concept trial for its new version of the solution.
CustomersPartners
growth-positive
Voicesense Adds Predictive Analytics to Call Center Offerings
Voicesense, a provider of voice-based predictive analytics solutions, has added predictive analytics to its call center offering. The technology analyzes more than 200 prosodic parameters of each persons speech to create personal profiles and predictive scores for customers. It provides go/no-go indications for outbound calls and real-time indicators for dissatisfied customers during inbound calls. The new version also includes monitoring of customer interactions, evaluation of call center performance, and identification of agent burnout and attrition risks. The company expects impressive results and wider demand from proof-of-concept trials currently underway in the telco and financial service sectors. The Voicesense application can be integrated on premises or in the cloud with other systems.
CustomersPartners
growth-positive
VoiceSense Launches Speech-based Predictive Analytics Solution for Human Resources
VoiceSense, a provider of speech-based predictive analytics solutions, has launched a new product for human resources. The solution aims to streamline recruitment processes by automatically filtering large volumes of applicants and providing a shortlist of the most relevant candidates for a position. The technology works by analysing the prosodic parameters of a persons speech, such as intonation, pace and emphasis, and builds an AI-driven personality profile of an individuals working characteristic. The solution can also be used to monitor and track the well-being of staff and get alerted to early signs of attrition, dissatisfaction and other changes in an employees state of mind.
CustomersExpand
| Sector | Business Software |
Funding
| Total funding | $11M |
| Last funding | $11M |
| Stage | A |
| Rounds | 1 |
| Investors | 0 |
Team Members
4
Employees: 11-50
Web & Social Links
| Website | www.voicesense.com |
| Careers | Careers page |
Locations
Shim'on Ha'tsadik St 12, Tel Aviv-Yafo, Israel
26 S Rio Grande St #2072, Salt Lake City, UT 84101, USA
Photos & Videos
8 item(s)
VoiceSense Business
Business models
B2B
Product stage
Released
Employees
11-50
Sector
Business SoftwareOperations SolutionsHuman Resources ManagementIT, R&D & Data SolutionsData Analysis & Decision SupportTarget Customer
Enterprise & Professional ServicesHuman Resource & Employment ServicesFinancial ServicesFinancial ProductsInsuranceHealthcare & Life SciencesHealthcareProvidersPatientsCore Technology
Artificial IntelligenceVoice & Speech RecognitionMachine LearningData StorageCloudPlatforms & InterfacesAPIWebTags (28)
hrrecruitmentmobile-applicationscustomer-serviceapispeech-recognitionai-process-optimizationbehavior-analyticshr-techpredictive-analyticsbig-data-analyticsspeech-analyticsenterprise-solutionsremote-monitoringwellnessmanagement-solutionswell-beingsoftware-applicationsbusiness-intelligencesaasnatural-language-processingweb-platformpatientshealthcare-providersartificial-intelligencemental-healthmachine-learningdigital-healthcareSolutions
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{"title":"Human Resources / HR Tech","description":"VoiceSense offers an AI-powered voice analytics solution to enhance talent recruiting and retention by assessing candidates' and employees' soft skills, personality traits, and well-being through their voice, aiming to improve hiring decisions and reduce turnover.","items":[{"name":"Revenue Growth","value":2,"titleTooltip":"Revenue Growth & Profitability","meterTooltip":{"title":"Marginal / Localized","content":"Small, isolated improvement; measurable but not substantial."}},{"name":"Operational Efficiency","value":4,"titleTooltip":"Operational Excellence & Efficiency","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}},{"name":"Customer Acquisition","value":1,"titleTooltip":"Customer Acquisition, Satisfaction & Loyalty","meterTooltip":{"title":"Negligible / Incidental","content":"No discernible or only trivial positive effect; status-quo unchanged."}},{"name":"Risk Mitigation","value":3,"titleTooltip":"Risk Mitigation & Business Resilience","meterTooltip":{"title":"Substantial / Core","content":"Clear, significant contribution; broad, tangible gains."}},{"name":"Talent Development","value":5,"titleTooltip":"Talent Development & Employee Empowerment","meterTooltip":{"title":"Disruptive / Paradigm-Shifting","content":"Revolutionary, industry-leading change that sets new benchmarks and norms."}},{"name":"Agility & Innovation","value":4,"titleTooltip":"Strategic Agility & Innovation","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}}]}
{"title":"Financial Services","description":"VoiceSense's Collections solution uses AI-powered voice analytics to predict a customer's likelihood to pay or default, enabling personalized collection strategies and improved debt recovery rates.","items":[{"name":"Revenue Growth","value":4,"titleTooltip":"Revenue Growth & Profitability","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}},{"name":"Operational Efficiency","value":4,"titleTooltip":"Operational Excellence & Efficiency","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}},{"name":"Customer Acquisition","value":3,"titleTooltip":"Customer Acquisition, Satisfaction & Loyalty","meterTooltip":{"title":"Substantial / Core","content":"Clear, significant contribution; broad, tangible gains."}},{"name":"Risk Mitigation","value":5,"titleTooltip":"Risk Mitigation & Business Resilience","meterTooltip":{"title":"Disruptive / Paradigm-Shifting","content":"Revolutionary, industry-leading change that sets new benchmarks and norms."}},{"name":"Talent Development","value":3,"titleTooltip":"Talent Development & Employee Empowerment","meterTooltip":{"title":"Substantial / Core","content":"Clear, significant contribution; broad, tangible gains."}},{"name":"Agility & Innovation","value":4,"titleTooltip":"Strategic Agility & Innovation","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}}]}
{"title":"Healthcare, Mental Health, Workplace Wellness","description":"VoiceSense provides AI-powered voice analytics to identify mental health and wellness indicators from speech patterns, enabling early detection and proactive intervention for individuals and organizations.","items":[{"name":"Revenue Growth","value":3,"titleTooltip":"Revenue Growth & Profitability","meterTooltip":{"title":"Substantial / Core","content":"Clear, significant contribution; broad, tangible gains."}},{"name":"Operational Efficiency","value":4,"titleTooltip":"Operational Excellence & Efficiency","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}},{"name":"Customer Acquisition","value":3,"titleTooltip":"Customer Acquisition, Satisfaction & Loyalty","meterTooltip":{"title":"Substantial / Core","content":"Clear, significant contribution; broad, tangible gains."}},{"name":"Risk Mitigation","value":4,"titleTooltip":"Risk Mitigation & Business Resilience","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}},{"name":"Talent Development","value":5,"titleTooltip":"Talent Development & Employee Empowerment","meterTooltip":{"title":"Disruptive / Paradigm-Shifting","content":"Revolutionary, industry-leading change that sets new benchmarks and norms."}},{"name":"Agility & Innovation","value":4,"titleTooltip":"Strategic Agility & Innovation","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}}]}
{"title":"Financial Services","description":"VoiceSense Risk Management uses AI-powered voice analytics to assess risk, detect fraud, and predict customer behavior in financial interactions, optimizing decision-making for loan origination, debt collection, and insurance claims.","items":[{"name":"Revenue Growth","value":4,"titleTooltip":"Revenue Growth & Profitability","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}},{"name":"Operational Efficiency","value":4,"titleTooltip":"Operational Excellence & Efficiency","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}},{"name":"Customer Acquisition","value":2,"titleTooltip":"Customer Acquisition, Satisfaction & Loyalty","meterTooltip":{"title":"Marginal / Localized","content":"Small, isolated improvement; measurable but not substantial."}},{"name":"Risk Mitigation","value":5,"titleTooltip":"Risk Mitigation & Business Resilience","meterTooltip":{"title":"Disruptive / Paradigm-Shifting","content":"Revolutionary, industry-leading change that sets new benchmarks and norms."}},{"name":"Talent Development","value":3,"titleTooltip":"Talent Development & Employee Empowerment","meterTooltip":{"title":"Substantial / Core","content":"Clear, significant contribution; broad, tangible gains."}},{"name":"Agility & Innovation","value":4,"titleTooltip":"Strategic Agility & Innovation","meterTooltip":{"title":"Transformative / Strategic","content":"Fundamental, high-value enhancement with far-reaching strategic importance."}}]}
Use Cases
Sales ConversionTalent Recruiting and RetentionCollectionsMental Health & WellnessRisk ManagementGeographic Markets
United StatesAfricaIsraelAmericasEuropeAsiaVoiceSense Financials
$11M
Total funding
Undisclosed
Capital raised
$11M
Last funding
A
Funding stage
1
Total rounds
0
Investors
Cumulative Funding Raised Over Time ($)
$11.0MDec 2020
Private Equity Funding
A Round
Dec 2020
$11M
VoiceSense Lifecycle
Cumulative Funding Raised Over Time
$11.0MDec 2020
All Events
A Round
Dec 2020
$11M
VoiceSense News
6 articles
growth-positive
Perisai Paves the Way in Asia - Introducing Voice and Behavioral Risk Assessment for Insurance and Health Sectors. | India Shorts
Voicesense and Bizbaz have announced a joint product called Perisai, designed for insurance, reinsurance, health, and wellness companies. Perisai provides actionable behavioral insights about customers, including risk-taking attitudes and fraudulent probabilities. It also offers information about health and wellness conditions. The product will launch in Asia first, followed by European and U.S. rollouts. The joint venture plans to expand into various sectors in Asia. Bizbaz, backed by HSBC Asset Management, has taken an equity position in Voicesense. Voicesense is a vocal biomarker company that uses machine learning for predictive behavior patterns and wellness assessments. Bizbaz aims to improve the risk assessment process using digital footprints and behavioral sciences.
PartnersCustomers
Exploring the Power of Predictions with Voicesense
growth-positive
Voicesense AI-based call center solution throws down a challenge to competitors - InfotechLead
Voicesense, a provider of speech analytics and call center solutions, has announced predictive analytics-based enhancements to its call center offering. The new version provides call center operators with an automated framework for predicting customer and agent behaviors during live operations. The AI-based solution analyzes live or pre-recorded audio to generate behavioral predictive analytics based on personality tendencies. This real-time, automated analysis improves decision making and can be used in various industries. Voicesense competes with leading call center analytics providers like NICE, Verint, and Call Miner. The company is currently offering a proof-of-concept trial for its new version of the solution.
CustomersPartners
growth-positive
Voicesense Adds Predictive Analytics to Call Center Offerings
Voicesense, a provider of voice-based predictive analytics solutions, has added predictive analytics to its call center offering. The technology analyzes more than 200 prosodic parameters of each persons speech to create personal profiles and predictive scores for customers. It provides go/no-go indications for outbound calls and real-time indicators for dissatisfied customers during inbound calls. The new version also includes monitoring of customer interactions, evaluation of call center performance, and identification of agent burnout and attrition risks. The company expects impressive results and wider demand from proof-of-concept trials currently underway in the telco and financial service sectors. The Voicesense application can be integrated on premises or in the cloud with other systems.
CustomersPartners
growth-positive
VoiceSense Launches Speech-based Predictive Analytics Solution for Human Resources
VoiceSense, a provider of speech-based predictive analytics solutions, has launched a new product for human resources. The solution aims to streamline recruitment processes by automatically filtering large volumes of applicants and providing a shortlist of the most relevant candidates for a position. The technology works by analysing the prosodic parameters of a persons speech, such as intonation, pace and emphasis, and builds an AI-driven personality profile of an individuals working characteristic. The solution can also be used to monitor and track the well-being of staff and get alerted to early signs of attrition, dissatisfaction and other changes in an employees state of mind.
CustomersExpand
growth-positive
VoiceSense Wins Speech Technology Magazine's 2018 Speech Industry Star Performer Award
VoiceSense has won Speech Technology Magazines 2018 Star Performer Award for its speech-based predictive analytics technology. The companys technology analyzes speech patterns to build AI-driven personality profiles that forecast behavioral tendencies. VoiceSenses technology is language- and culture-independent, and it is used in various markets including customer analytics, financial services, healthcare, and call centers. The company expects to make customer announcements in the coming months.
CustomersPartners
VoiceSense Team
Employee Info
| Employees (range) | 11-50 |
| Exact count | 11 |
| Team members | 4 |
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VoiceSense Internal
Recent Updates
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Admin Info
| Confidence | 100/100 |
| Missing | markets |
| BI Verification | Yanina Wainscheinker |
| Registrar ID | 512979642 |
| Crunchbase | voicesense |
| Phone | +97298655790 |
| Last updater | Dana Arnon |
| Updater email | dana.arnon@mail.huji.ac.il |
| Last update | 2023-09-10T00:00:00.000Z |
| Created | 2015-03-18T00:00:00.000Z |
| Claimed | Yes |