Aquant Technologies Overview
Aquant Technologies is an enterprise SaaS company helping service organizations maximize their products' uptime. Through artificial intelligence and machine learning, Aquant enables companies to make smarter, faster, data-driven decisions by providing predictive, actionable service recommendations. The company aims to help organizations increase the uptime of their products in the most profitable way possible.
Cumulative Funding Raised Over Time ($)
$30.0MJan 2020
$32.6MNov 2017
$42.6MNov 2018
$112.6MOct 2021
Latest News
Aquant Tackles Complex Equipment Challenges with Personalized AI, Delivering Custom Recommendations to Enhance Service Team Performance
growth-positive
Aquant Wins "2023 Technology Innovation Leadership Award" From Analyst Firm Frost & Sullivan - Aquant
Aquant, an AI software vendor providing customer service solutions, has been awarded the 2023 Technology Innovation Leadership Award by Frost & Sullivan. The award recognizes Aquants leadership in the North American service intelligence industry. Aquants Service Co-Pilot platform, a Generative AI service tool, was specifically recognized for its ability to improve machine uptime and enhance customer experience. Companies like Hologic, Ricoh, and Canon use Aquants services to improve their operations.
CustomersPartners
Aquant Expands Offering of Service Hero App for Technicians Who Service Commercial Kitchen Appliances
growth-positive
Customer service automation platform Aquant raises $70M
Aquant, an AI platform for customer service, has raised $70 million in a Series C funding round. The funding will be used to support product development and expand the companys teams in the U.S., Europe, and Israel. Aquant aims to provide service leaders and teams with proactive and on-demand information by transforming unstructured data into structured data. The platform helps identify service challenges and provides recommendations for solutions. Aquants competitors in the customer service automation market include Cleverly.ai, Kustomer, Directly, Zinier, TechSee, and CareAR. The company has over 30,000 users, including The Home Depot and Siemens Healthineers. Aquants funding round was led by Qumra Capital, Insight Partners, and Pitango Growth, with participation from Lightspeed Venture Partners and Angular Ventures.
InvestmentExpand
growth-positive
Aquant raises $30 million for AI that gives customer service agents mission-critical data
Aquant, a company founded by former colleagues at ClickSoftware, has raised $30 million in a series B funding round. The investment will support the companys growth and enable it to meet market demand. Aquant uses AI and machine learning to unify and analyze organizational data from various sources, helping companies in manufacturing, utilities, and telecom sectors improve their service delivery. The companys platform captures insights from customer comments and field technician notes, providing prescriptive insights to service teams. Aquants clients have experienced significant improvements in efficiency and cost savings. The global customer service automation market is expected to reach $6.23 billion by 2022. Aquants investors include Insight Partners, Lightspeed Venture Partners, Angular Ventures, and Silvertech Ventures.
Investment
| Sector | Business Software |
Funding
| Total funding | $112.6M |
| Last funding | $70M |
| Stage | C |
| Rounds | 4 |
| Investors | 12 |
Team Members
6
Employees: 51-200
Web & Social Links
| Website | www.aquant.ai/ |
| Careers | Careers page |
Locations
Derech Menachem Begin 82, Tel Aviv-Yafo, Israel
147 West 24th Street, New York, NY, USA
Photos & Videos
3 item(s)
Aquant Technologies Business
Business models
B2B
Product stage
Released
Employees
51-200
Sector
Business SoftwareIT, R&D & Data SolutionsData Analysis & Decision SupportProject Management & CollaborationSales & Marketing Solutionse-Commerce ToolsIndustrial TechnologiesOperational Optimization SolutionsTarget Customer
Commerce & RetailConsumer GoodsConsumer ElectronicsHousehold AppliancesFood Retail & ConsumptionRestaurantsHealthcare & Life SciencesMedical Devices IndustryIndustrial ManufacturingManufacturing FacilitiesCore Technology
Platforms & InterfacesWebMobileSimulation & ImagingSynthetic DataArtificial IntelligenceMachine LearningNatural Language ProcessingTags (12)
knowledge-managementcustomer-servicenatural-language-processingindustry-4.0predictive-maintenancedecision-makingpredictive-analyticsenterprisesmachine-learningsaasartificial-intelligencedata-analyticsGeographic Markets
North AmericaAquant Technologies Financials
$112.6M
Total funding
Undisclosed
Capital raised
$70M
Last funding
C
Funding stage
4
Total rounds
12
Investors
Cumulative Funding Raised Over Time ($)
$30.0MJan 2020
$32.6MNov 2017
$42.6MNov 2018
$112.6MOct 2021
Private Equity Funding
C Round
Oct 2021
$70M
Qumra Capital (Lead)
,
Angular Ventures, SE Ventures, Insight Partners, Lightspeed Venture Partners, Claltech, La Maison Partners, Union Tech Ventures, Pitango Growth
B Round
Jan 2020
$30M
Insight Partners (Lead)
,
SilverTech Ventures, Angular Ventures, Lightspeed Venture Partners
A Round
Nov 2018
$10M
SilverTech Ventures, Lightspeed Venture Partners, Angular Ventures
Seed
Nov 2017
$2.6M
AngeList Syndicate, SilverTech Ventures, World Trade Ventures
Aquant Technologies Lifecycle
Cumulative Funding Raised Over Time
$30.0MJan 2020
$32.6MNov 2017
$42.6MNov 2018
$112.6MOct 2021
All Events
C Round
Oct 2021
$70M
Qumra Capital (Lead)
,
Angular Ventures, SE Ventures, Insight Partners, Lightspeed Venture Partners, Claltech, La Maison Partners, Union Tech Ventures, Pitango Growth
B Round
Jan 2020
$30M
Insight Partners (Lead)
,
SilverTech Ventures, Angular Ventures, Lightspeed Venture Partners
A Round
Nov 2018
$10M
SilverTech Ventures, Lightspeed Venture Partners, Angular Ventures
Seed
Nov 2017
$2.6M
AngeList Syndicate, SilverTech Ventures, World Trade Ventures
Aquant Technologies News
9 articlesAquant Tackles Complex Equipment Challenges with Personalized AI, Delivering Custom Recommendations to Enhance Service Team Performance
growth-positive
Aquant Wins "2023 Technology Innovation Leadership Award" From Analyst Firm Frost & Sullivan - Aquant
Aquant, an AI software vendor providing customer service solutions, has been awarded the 2023 Technology Innovation Leadership Award by Frost & Sullivan. The award recognizes Aquants leadership in the North American service intelligence industry. Aquants Service Co-Pilot platform, a Generative AI service tool, was specifically recognized for its ability to improve machine uptime and enhance customer experience. Companies like Hologic, Ricoh, and Canon use Aquants services to improve their operations.
CustomersPartners
Aquant Expands Offering of Service Hero App for Technicians Who Service Commercial Kitchen Appliances
growth-positive
Customer service automation platform Aquant raises $70M
Aquant, an AI platform for customer service, has raised $70 million in a Series C funding round. The funding will be used to support product development and expand the companys teams in the U.S., Europe, and Israel. Aquant aims to provide service leaders and teams with proactive and on-demand information by transforming unstructured data into structured data. The platform helps identify service challenges and provides recommendations for solutions. Aquants competitors in the customer service automation market include Cleverly.ai, Kustomer, Directly, Zinier, TechSee, and CareAR. The company has over 30,000 users, including The Home Depot and Siemens Healthineers. Aquants funding round was led by Qumra Capital, Insight Partners, and Pitango Growth, with participation from Lightspeed Venture Partners and Angular Ventures.
InvestmentExpand
growth-positive
Aquant raises $30 million for AI that gives customer service agents mission-critical data
Aquant, a company founded by former colleagues at ClickSoftware, has raised $30 million in a series B funding round. The investment will support the companys growth and enable it to meet market demand. Aquant uses AI and machine learning to unify and analyze organizational data from various sources, helping companies in manufacturing, utilities, and telecom sectors improve their service delivery. The companys platform captures insights from customer comments and field technician notes, providing prescriptive insights to service teams. Aquants clients have experienced significant improvements in efficiency and cost savings. The global customer service automation market is expected to reach $6.23 billion by 2022. Aquants investors include Insight Partners, Lightspeed Venture Partners, Angular Ventures, and Silvertech Ventures.
Investment
growth-positive
Industrial AI Startup Aquant Raises $10 Million
New York-based industrial AI startup, Aquant Technologies Ltd., has raised $10 million in a funding round led by Lightspeed Venture Partners. The company develops and markets machine learning software that mines historical data to provide insights that can shorten machinery downtime. Aquants customers include Home Depot and 3D Systems. The funding will support the companys growth and expansion. Aquant was founded in 2016 by CEO Shahar Chen and COO Assaf Melochna.
Investment
Press Releases Archive - Digital Journal
Press Releases Archive - Digital Journal
growth-positive
Aquant Introduces 'Uptime as a Service' to Combat Field Service Industry's $53bn Yearly Loss
Aquant.io, a company created by field service industry experts, aims to reduce the number of repeat visits by field service technicians in the US. Research reveals that unnecessary repeat visits cost service companies $53 billion per year. Aquants unique technology uses artificial intelligence and machine learning to predict faults, diagnose issues, and recommend corrective actions, ultimately reducing product downtime and cost for service companies. Aquants CEO, Shahar Chen, states that their solution provides Uptime as a Service and has the potential to save customers millions of dollars annually. The company operates in various industries including automotive, office equipment, HVAC, aviation, industrial equipment, healthcare, and manufacturing.
Customers
Aquant Technologies Team
Employee Info
| Employees (range) | 51-200 |
| Exact count | 118 |
| Team members | 6 |
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Aquant Technologies Internal
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Admin Info
| Confidence | 92/100 |
| Missing | markets, not claimed |
| BI Verification | Yanina Wainscheinker |
| Registrar ID | 515611697 |
| Crunchbase | aquant |
| Creator | Jenny Sotnik-Talisman |
| Creator email | genys30@yahoo.com |
| Last updater | Maor Perlov |
| Updater email | maor.perlov@sncentral.org |
| Last update | 2022-08-31T00:00:00.000Z |
| Created | 2017-06-17T00:00:00.000Z |